BT

InfoQ Homepage Presentations What Techniques Can Design Researchers Learn from Insurance Claims Investigation?

What Techniques Can Design Researchers Learn from Insurance Claims Investigation?

Bookmarks
35:29

Summary

Lyzbelle Strahan shares insurance claims investigation techniques useful for designing the interaction with users during product research.

Bio

Lyzbelle Strahan is an Interaction Designer with Tobias&Tobias. She has an MsC in Human Computer Interaction and worked as a insurance claims assessor for two years.

About the conference

UX Cambridge 2011 is organised by Software Acumen, based in Cambridge, England. We specialize in practical events for the software community.The event programme includes over 20 scheduled sessions from experienced UX practitioners as well as an 'open space' stream for unscheduled sessions from participants.

Recorded at:

Mar 15, 2012

This content is in the Agile topic

Related Topics:

Hello stranger!

You need to Register an InfoQ account or or login to post comments. But there's so much more behind being registered.

Get the most out of the InfoQ experience.

Allowed html: a,b,br,blockquote,i,li,pre,u,ul,p

Community comments

  • Video Problems

    by Fred Szoldatits /

    Your message is awaiting moderation. Thank you for participating in the discussion.

    Video crashes at 9:40. Flash Player produces an error. This occurred with both Firefox 49.0.2 and Chrome 54.0.2840.99 m

    Back to top

Allowed html: a,b,br,blockquote,i,li,pre,u,ul,p

Allowed html: a,b,br,blockquote,i,li,pre,u,ul,p

BT

Is your profile up-to-date? Please take a moment to review and update.

Note: If updating/changing your email, a validation request will be sent

Company name:
Company role:
Company size:
Country/Zone:
State/Province/Region:
You will be sent an email to validate the new email address. This pop-up will close itself in a few moments.