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Developing Customer Empathy
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| by Chris Witeck Follow 0 Followers on Feb 18, 2016 | NOTICE: The next QCon is in London, Mar 4 - 6, 2019. Join us!

Chris Witeck discusses empathy mapping which is so much more than a one-time session of profiling your customer, showing off your idea, and collecting the feedback. Witeck covers key lessons learned by Citrix Labs as they tackle their goal of customer led innovation.


Chris Witeck is a Principal Technology Strategist at Citrix, where he works as a member of the Citrix Labs team to research and cultivate new technologies that will extend the value of Citrix solutions.

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