Facilitating the Spread of Knowledge and Innovation in Professional Software Development

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InfoQ Homepage Presentations Deep Listening: Creating Conversational Agility

Deep Listening: Creating Conversational Agility



Brian Branagan explains how to decrease our dissatisfaction with “not being heard” simply by changing the way we listen. He also talks about the latest developments in the neuroscience of listening, how to shift from “Listen to” to “Listen for” and the three key moves for Conversational Agility.


Brian Branagan founded Quality Conversations in 2014 to show leaders and teams how they can increase their Return on Conversations. He also delivers short-term, high-impact coaching through Silicon Valley Change Executive Coaching and is a certified coach through the International Coach Federation.

About the conference

Software is changing the world. QCon empowers software development by facilitating the spread of knowledge and innovation in the developer community. A practitioner-driven conference, QCon is designed for technical team leads, architects, engineering directors, and project managers who influence innovation in their teams.

Recorded at:

Oct 18, 2017