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Design Guidelines for Conversational Interfaces
Summary
Angie Terrell discusses the current state of conversational interfaces and human-centered design principles to guide the design of conversational apps. From messaging apps with screen interface, to voice interfaces which require natural language processing, she talks about fundamental user-centered design principles to build experiences that avoid frustration and annoyance and provide value.
Bio
Angie Terrell is the Director of Design at Big Nerd Ranch where she leads a team of user experience and interface designers. She designs mobile and web products for clients and is also an instructor for Big Nerd Ranch, teaching others to design for mobile and emerging technology.
About the conference
Software is changing the world. QCon empowers software development by facilitating the spread of knowledge and innovation in the developer community. A practitioner-driven conference, QCon is designed for technical team leads, architects, engineering directors, and project managers who influence innovation in their teams.