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InfoQ Homepage Presentations Go On, Say Yes, And…

The next QCon is in London, Mar 4 - 6, 2019. Save an extra £75.00 with INFOQ75!

Go On, Say Yes, And…

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Bio

Jeanine Spence is a user experience strategist who uses design thinking methods to help companies uncover customer value opportunities that lead to breakthrough innovation. She is the author of the Customer Experience Capability Model, a strategic framework that demystifies what it takes to deliver outstanding customer experiences.

About the conference

Software is Changing the World. QCon empowers software development by facilitating the spread of knowledge and innovation in the developer community. A practitioner-driven conference, QCon is designed for technical team leads, architects, engineering directors, and project managers who influence innovation in their teams.

Recorded at:

Mar 20, 2016

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