Facilitating the Spread of Knowledge and Innovation in Professional Software Development

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InfoQ Homepage Presentations Build Digital Services, Not Websites

Build Digital Services, Not Websites



Syed Riyazuddin discusses how an organization evolved from delivering websites to operating multi-channel services by realigning the organizational structure with the Digital Service Standard.


Syed Riyazuddin is Delivery Manager at Healthdirect, Australia. He is a servant-leader, a facilitator and a problem-solver, with more than 10 years of experience delivering digital solutions for banking, insurance, tax, and healthcare consumers, by creating and sustaining a culture of team autonomy, self-organization, process automation and customer-driven design.

About the conference

Agile Australia was founded in 2009 as an annual Conference. Since then, not only has the Conference grown to welcome over 1,200 delegates each year as well as high-profile speakers from around the country and the world, but Agile Australia has also become much more than a Conference. AgileAus is a hub for the Australian agilist community and those interested in better ways of working.

Recorded at:

Nov 12, 2017