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Unlocking the “Secret Sauce” of Great Teams
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| by Heather Fleming Follow 0 Followers on Oct 18, 2016 | NOTICE: The next QCon is in London, Mar 4 - 6, 2019. Join us!

Heather Fleming discusses two frameworks that can be used with individuals to improve communication, increase empathy and establish the psychologically safe environment a team needs to thrive. She also demonstrates how GILT builds teams around initiatives using a “Team Ingredients” framework that focuses on each individual's strengths and talents and what they are contributing to the team.


Heather Fleming is VP of Product & Program Management at GILT. She works with teams on a variety of initiatives including funnel optimization, site search, product listing and detail page redesigns, international e-commerce & redistribution, B2C marketplace and customer service. Heather is an active speaker on Agile methodologies at many conferences including Agile Alliance, Agile NYC.

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