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Unlocking the “Secret Sauce” of Great Teams
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| by Heather Fleming Follow 0 Followers on Oct 18, 2016 | NOTICE: The next QCon is in London Mar 5-9, 2018. Join us!

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38:35

Summary
Heather Fleming discusses two frameworks that can be used with individuals to improve communication, increase empathy and establish the psychologically safe environment a team needs to thrive. She also demonstrates how GILT builds teams around initiatives using a “Team Ingredients” framework that focuses on each individual's strengths and talents and what they are contributing to the team.

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Bio

Heather Fleming is VP of Product & Program Management at GILT. She works with teams on a variety of initiatives including funnel optimization, site search, product listing and detail page redesigns, international e-commerce & redistribution, B2C marketplace and customer service. Heather is an active speaker on Agile methodologies at many conferences including Agile Alliance, Agile NYC.

Software is changing the world. QCon empowers software development by facilitating the spread of knowledge and innovation in the developer community. A practitioner-driven conference, QCon is designed for technical team leads, architects, engineering directors, and project managers who influence innovation in their teams.

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