Facilitating the Spread of Knowledge and Innovation in Professional Software Development

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Make Better Decisions Together



Jake Zukowski talks about the constructive negotiation, pairing inclusivity and the decisive mindset to help diverse teams deliver quickly while still leveraging their strengths. He talks about how integrating empathy into a tech culture is a good move. However, an empathetic team mindset when applied incorrectly can lead teams to a consensus culture, destroying a product or service in its tracks.


Jake Zukowski works as Interaction Design Director in Fjord’s Seattle studio.

About the conference

Software is changing the world. QCon empowers software development by facilitating the spread of knowledge and innovation in the developer community. A practitioner-driven conference, QCon is designed for technical team leads, architects, engineering directors, and project managers who influence innovation in their teams.

Recorded at:

Feb 15, 2017