InfoQ Homepage QCon San Francisco 2023 Content on InfoQ
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Understanding Architectures for Multi-Region Data Residency
This article focuses on implementing data residency strategies for a positive stakeholder experience. It underscores the need to diversify data locations, driven by motivations like disaster recovery and geo-redundancy. The core principle is data distribution, ensuring specific sets reside in distinct regions without overlap - a practice termed data residency.
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Generative AI and Organizational Resilience
Generative AI will profoundly transform communication and information sharing over the next decade, but the change will be uneven across industries and roles. Organizations should empower workers to use AI augmentation thoughtfully, while building literacy on capabilities and limits. A balanced, conscientious integration, using iterations and customer feedback, will produce the best outcomes.
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Orchestrating Resilience Building Modern Asynchronous Systems
In this article, we will discuss what problems we had to solve at Twilio to efficiently build a resilient and scalable asynchronous system to handle a complex workflow and the advantages we got from adopting a Workflow Orchestration solution, including abstracting away state management and out-of-the-box support for retries, observability, and audibility.
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The Incident Lifecycle: How a Culture of Resilience Can Help You Accomplish Your Goals
Don’t get stuck with overwhelmed systems that can cause an outage, like what happened with Taylor Swift concert tickets. Build organizational resilience to incidents through improved coordination and communication during the response, and blameless reviews, root cause analysis, and insightful communication afterward to enable meaningful change.
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Tips on How Staff Engineers Can Impact Incidents
Staff engineers can influence behaviors during and after incidents by modeling transparency and questioning assumptions to strengthen engineering culture. As incident commanders, they can coordinate workstreams, communicate with stakeholders, and prevent responder burnout. In retrospectives, staff engineers can improve model root cause analysis to improve underlying cultural issues.
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Write More, Talk Less: Building Organizational Resilience through Documentation and InnerSource
Better documentation and knowledge sharing creates transparency that aids onboarding, prevents turnover disruption, and withstands reorganizations. Different practices can help, such as communicating asynchronously, creating incentives for documentation, making docs discoverable, understanding team members' preferences, and providing dedicated writing time. And maybe InnerSource can help too.