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InfoQ Homepage Salesforce.com Content on InfoQ

  • Salesforce Brings Cognitive to CRM, Launches 3 New Services

    In a recent blog post, Salesforce announced the addition of three cognitive services to its Einstein artificial intelligence (AI) platform. The three new services enable detecting sentiment, intent and object detection. Salesforce customers can then use these services to automate insight and use predictive modelling within their CRM apps.

  • Building Conversational and Text Interfaces Using Amazon Lex

    At the recent AWS re:Invent conference, Amazon introduced a preview of their deep learning technology called Amazon Lex which can be used to build conversational interfaces using voice and text. Amazon Lex is powered on the same deep learning technology as Alexa, which is used in the portable Bluetooth and Wi-Fi enabled Amazon Echo speaker.

  • Microsoft Flow Reaches General Availability

    Microsoft recently announced the General Availability of Microsoft Flow, a cloud-based automation platform that provides workflow and connectivity capabilities across many popular online and on-premises services. Since the preview, in April 2016, 117,000 people from 61,000 organizations have used the service to automate their business processes.

  • Microsoft PowerApps Reaches General Availability

    After a six-month preview of PowerApps, Microsoft has reached General Availability (GA) with the cross-platform business application productivity service. PowerApps is now available for production usage in six regions, in 42 languages, with a 99.9% SLA.

  • Salesforce.com Introduces Extensive Changes to Developer Experience

    At their massive Dreamforce conference, cloud leader Salesforce.com unveiled Salesforce DX: a new model for building and deploying applications to their platform. InfoQ spoke to VP of Product for Salesforce DX, Wade Wegner, for all the details.

  • Salesforce Enters IoT Market

    At Salesforce’s recent Dreamforce conference, the company announced an upcoming IoT platform that will allow for the ingestion of real time data and turn it into actionable tasks across its suite of cloud based services.

  • The CRM Landscape as Viewed by Teamleader

    Last month, Teamleader won the HenQ award of the Boost competition at The Next Web Europe 2015 in Amsterdam, Netherlands. Benny Waelput from Teamleader discusses about the present and future of CRM systems.

  • New Connector Links Heroku and Salesforce.com Data Repositories

    Heroku – acquired by Salesforce.com in 2010 – has just introduced its first built-in integration service for the two cloud platforms. This bi-directional data synchronization between Heroku Postgres and the Salesforce (Oracle) database is positioned as a way to connect mobile, consumer facing applications hosted in Heroku with business systems running in Salesforce.

  • Salesforce.com Woos Windows Developers with New Toolkits for .NET

    Salesforce.com is attempting to make it easier for .NET developers to consume its web services thanks to a new pair of open-source Toolkits. These Toolkits target the Force.com REST API and Chatter API and are the brainchild of Salesforce Platform Advocate Wade Wegner who talked to InfoQ about the goals and logistics of building these components.

  • What Is Going on with PaaS?

    Despite huge investments and years in development, PaaS has not managed to attract many customers so far. This article digests what several analysts are saying regarding the current status of PaaS and its future.

  • A Few Highlights from QConSF2013- Part 1 of 2

    On each day of the 3-day conference at the inviting environs offered at the Hyatt there was a jam-packed schedule of speakers, exhibits and activities that made for some difficult decisions as to which tracks and what happening to attend.

  • Phoenix: Running SQL Queries on Apache HBase [Updated]

    Salesforce.com has open sourced Phoenix, a Java layer enabling developers to run SQL queries on Apache HBase. Update: An interview on Phoenix with James Taylor, Lead Developer at Salesforce.com, has been appended.

  • Measuring and Comparing the Performance of 5 Cloud Platforms

    Bitcurrent and Webmetrics have run a number of tests for a month on 5 different cloud platforms - Amazon, Google, Rackspace, Salesforce.com, and Terremark -, attempting to measure the performance of each platform. One of their conclusions is that each platform works better for different application types.

  • Panel: Virtual Panel on Cloud Computing

    In this virtual panel, InfoQ wants to find out from leading cloud experts what are the benefits brought by cloud computing as well as the constraints in using them, what is better to use, a public or a private cloud, is the cloud interoperability needed, what is the difference between providing infrastructure or a platform, and how can a client enforce regulatory compliance.

  • Article: Will Cloud-based Multi-Enterprise Information Systems Replace Extranets?

    Matthieu Hug provides his views on Cloud Computing, focusing on BPM-as-a-Service. Cloud Computing is not just about making your problems someone else's problems, it also introduces key innovations in information system construction. In particular, it is poised to enable Multi-Enterprise Information Systems.

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