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Creating a Continuous Improvement Culture within Your Organization
Jack Strong introduces the Deming Cycle - Plan, Do, Check, Action (PDCA)-, along with techniques for team building, brainstorming and prioritization.
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The Silence of Agile
Steve Rogalsky introduces the science of brainstorming and the practice of silent brainstorming which keeps loud people from dominating the meeting and helping quite people to contribute.
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