InfoQ Homepage Communication Content on InfoQ
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Put the Feedback back into “Demo & Feedback”
As agilists, we know the importance of showing our work and getting feedback as early as we possibly can. That feedback guides what we do next. To get what you need to meet the desires of your stakeholders, this article looks at the demo and the feedback part of that session and provides suggestions for creating amazing demo & feedback sessions.
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Becoming More Efficient and Productive in a Distracted World
This article highlights how increased distractions in agile teams can affect our mental health and cause burnout. It outlines how various productivity hacks can help to reduce this problem and make you highly efficient using real-life experiences. Finally, it discusses various steps the software industry can take to help preserve our mental health and reduce distractions.
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Adaptive Frontline Incident Response: Human-Centered Incident Management
The third article in a series on how software companies adapted and continue to adapt to enhance their resilience zeros in on the sources that comprise most of your company’s adaptive resources: your frontline responders. In this article, we draw on our experiences as incident commanders with Twilio to share our reflections on what it means to cultivate resilient people.
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Breaking the Taboo – What I Learned from Talking about Mental Health in the Workplace
Mental illness is a topic that does not get discussed openly very often. Many people concerned hide their own history for fear of being stigmatized, especially in the workplace. This is a story about how speaking openly about mental illness, even with your boss and co-workers, can help yourself and others. The author shares with you what she has learned from breaking the taboo.
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Learning from Incidents
Jessica DeVita (Netflix) and Nick Stenning (Microsoft) have been working on improving how software teams learn from incidents in production. In this article, they share some of what they’ve learned from the research community in this area, and offer some advice on the practical application of this work.
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Q&A on the Book The Power of Virtual Distance
The book The Power of Virtual Distance, 2nd edition, by Karen Sobel Lojeski and Richard Reilly, describes the Virtual Distance Model and provides data and insights from research that can be used to lower Virtual Distance when working remotely together. By doing so, organizations can see quantifiable improvements in both business goals and human well-being among employees.
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Q&A on the Book Virtual Teams Across Cultures
The book Virtual Teams Across Cultures, by Theresa Sigillito Hollema, examines what makes multicultural virtual teams tick – why they’re different and how to unlock their potential. This book is a comprehensive guide for reflective leaders who want to bring out the best in distributed, culturally diverse teams.
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Q&A on the Book Office Optional
The book Office Optional by Larry English describes how employees from Centric work virtually within a culture that contributes to the business’s success and employee happiness. The stories in this book provide insights into how working remotely looks, building relationships and trust in a virtual environment, managing remote teams, and recruiting and hiring people for remote working.
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Q&A on the Book The Art of Leadership
In the book The Art of Leadership, Michael Lopp shares stories of leadership habits and practices. Examples include reading the room, getting feedback, delegation, giving compliments, understanding the culture, and being kind. In the book Lopp describes how he practiced and refined these leadership habits over the years and what he has learned from doing so.
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Q&A on the Book Agile Conversations
The book Agile Conversations by Douglas Squirrel and Jeffrey Fredrick explores how productive conversations can change the way organizations develop software. It provides techniques and exercises that can help you gain insight into communication and collaboration issues and improve your day-to-day conversations, achieving valuable business results from your agile team.
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Q&A on the Book Becoming an Effective Software Engineering Manager
The book Becoming an Effective Software Engineering Manager by James Stanier explores how to manage engineers and what managers can do to build and run effective teams. It helps people decide if they want to go from an engineering to a manager role and organize and improve their management activities.
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Exploring Costs of Coordination During Outages - QCon London Q&A
Coordinating different skills, knowledge and experience is necessary for coping with complex, time-pressured events, but it incurs costs. Well-designed coordination is smooth and can be trained for. Learning how to take initiative, being observable to your counterparts and engaging in reciprocity are examples of strategies engineers can use to lower costs of coordination during outages.