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  • Leveraging Diversity to Enhance Cybersecurity

    How can we ensure there is a diverse mindset applied to cybersecurity? By including non-technical people, those from non-traditional backgrounds, and being intentional about avoiding herd mentality. If we as an industry proclaim security as a best practice, we must equally ensure diversity to ensure we have most effectively mitigated the risks that abound.

  • How Outsourcing Practices Are Changing in 2021: an Industry Insight

    The COVID-19 pandemic has changed the way businesses think about outsourcing their processes. While security and sustainable outsourcing have become top priorities, cost reduction has become a driving factor in outsourcing decisions. The practice of nearshoring is gaining prominence, while other practices are becoming obsolete. This article explores how outsourcing practices are changing in 2021.

  • Continuous Learning as a Tool for Adaptation

    The fifth and capstone article in a series on how software companies adapted and continue to adapt to enhance their resilience explores key themes with a special view on the practicality of organizational resilience. It also provides practical guidance to engineering leadership and recommendations on how to create this investment.

  • 2021 State of Testing Report: Testing Careers, Covid-19, Agile, Coaching & Training, Automation

    The 2021 State of Testing report provides insights into the adoption of test techniques, practices, and test automation, and the challenges that testers are facing. Key topics from this report are testing careers, the impact of Covid-19, agile, DevOps and other methodologies, testing coaching & training, and automation and scripting.

  • Challenges of Working Remotely in Africa

    Remote work can present new complexities such as communication gaps, time zone challenges, and even lack of transparency. Nonetheless, a well-managed remote team can readily overcome all these issues while discovering many benefits at the same time. This article focuses on the current situation in Africa citing specific challenges and solutions drawn from real companies in Nigeria.

  • Designing & Managing for Resilience

    The fourth article in a series on how software companies adapted and continue to adapt to enhance their resilience explores the strategies used by engineering leaders to help create the conditions for sustained resilience. It provides stories, examples, and strategies towards designing an organizational structure to support resilient performance and managing for resilience.

  • Platform Engineering as a (Community) Service

    Nicki Watt shares how successful platform engineering initiatives start by adjusting their thinking to centre around people and communities, and their experience consuming the platform, with examples.

  • Adaptive Frontline Incident Response: Human-Centered Incident Management

    The third article in a series on how software companies adapted and continue to adapt to enhance their resilience zeros in on the sources that comprise most of your company’s adaptive resources: your frontline responders. In this article, we draw on our experiences as incident commanders with Twilio to share our reflections on what it means to cultivate resilient people.

  • Shifting Modes: Creating a Program to Support Sustained Resilience

    The second article in a series on how software companies adapted and continue to adapt to enhance their resilience explores how organizations can shift to a Learn & Adapt safety mode and compares the traits of an organization that is well poised for successfully persisting this mode shift. This shift will not only make them safer but will also give them a competitive advantage.

  • Meeting the Challenges of Disrupted Operations: Sustained Adaptability for Organizational Resilience

    The first article in a series on how software companies adapted and continue to adapt to enhance their resilience starts by laying a foundation for thinking about organizational resilience. It looks at what organizations can do structurally during surprising and disruptive events to establish conditions that help engineering teams adapt in practice and in real time as disruptive events occur.

  • How to Build a Strong Beta Testers Community

    It is important to involve the real users at the early stages of your development cycle. A strong beta testers community not only improves your product, but also provides context, pain points and ideas while increasing loyalty and engagement. This article offers tips and tricks on how to build a beta testers program and a process of supporting the program with a modest allotment.

  • Mindfulness in Corporations during the Covid-19 Pandemic

    Mindfulness classes and programs have been offered to employees in many organizations for almost a decade. They were offered via instructors that visited the organizations. However, when employees were forced to work from home, due to Covid-19 restrictions, mindfulness instructors turned to Zoom and other online conferencing solutions to lead their classes virtually

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