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Culture & Methods

How to Enable Team Learning and Boost Performance

Team performance is dependent on safety, teamwork and ongoing learning. Clarity in roles, psychological safety, breaking bad habits and constantly learning are critical to enabling high performance.

Liana Martirosyan
on Sep 07, 2021
Culture & Methods

A Journey in Test Engineering Leadership: Applying Session-Based Test Management

This article shows how modifying Session-based Test Management to our context helped us gain more visibility into our testing. Having a structured yet flexible approach to test management allowed us to make better, more timely decisions about the testing, and gave us more opportunities to influence quality decisions earlier in the process.

Djuka Selendic
on Aug 02, 2021
Culture & Methods

Cultivate Team Learning with Xtrem Reading

To thrive in the 21st century, companies have to continually enhance their capabilities to create what they want to create. Becoming a learning organization is key to success in the modern world. Peter Senge defined 5 disciplines of a learning organization. This article introduces workshop techniques that will help you start your journey in the 4th discipline, team learning.

Yoan Thirion
on Jul 09, 2021
Culture & Methods

How to Spread Technical Practices Like TDD in an Organization

One of the success factors for Agile and DevOps is developers changing the way they work and adopting practices like Test-Driven Development (TDD). It’s not something that just happens by itself, and many of the “usual” ways of introducing change fail for TDD. This article outlines some of the things that actually do work and explains “Samman,” which is a coaching method used with developers.

Emily Bache
on Jun 15, 2021
Culture & Methods

Building Reliable Software Systems with Chaos Engineering

Advances in large-scale, distributed software systems are changing the game for software engineering. As an industry, we are quick to adopt practices that improve flexibility and improve feature velocity. If we can move quickly, can we do so without breaking things? Chaos Engineering practices can be used to navigate complexity and build more reliable systems.

Ben Linders Casey Rosenthal
on Jun 08, 2021
Culture & Methods

How Journaling Puts Leadership in Action

Have you ever wondered how keeping a journal (or even a so-called “diary”) and business-related topics go together? In this article, Cosima Laube explores how regular structured writing for the sake of reflection and learning looks, and shares her own experience with different journaling variants and techniques, as well as some science and meta-level views.

Cosima Laube
on May 12, 2021
Culture & Methods

Increasing Developer Effectiveness by Optimizing Feedback Loops

We can think of engineering as a series of feedback loops: simple tasks that developers do and then validate to get feedback, which might be by a colleague, a system (i.e. an automation) or an end user. Using a framework of feedback loops we have a way of measuring and prioritizing the improvements we need to do to optimize developer effectiveness.

Ben Linders Tim Cochran
on May 10, 2021
Culture & Methods

Continuous Learning as a Tool for Adaptation

The fifth and capstone article in a series on how software companies adapted and continue to adapt to enhance their resilience explores key themes with a special view on the practicality of organizational resilience. It also provides practical guidance to engineering leadership and recommendations on how to create this investment.

Nora Jones
on May 07, 2021
Culture & Methods

Designing & Managing for Resilience

The fourth article in a series on how software companies adapted and continue to adapt to enhance their resilience explores the strategies used by engineering leaders to help create the conditions for sustained resilience. It provides stories, examples, and strategies towards designing an organizational structure to support resilient performance and managing for resilience.

Laura Maguire
on Apr 15, 2021
Culture & Methods

The Toyota Way: Learn to Improve Continuously

The book The Toyota Way, 2nd Edition by Jeffrey Liker provides a view of the Toyota Production System with fourteen management principles for continuous improvement and developing people. The book, including the 4P model (Philosophy, Processes, People, Problem solving) and principles, has been updated to reflect new insights in systems thinking.

Ben Linders Jeffrey Liker
on Feb 16, 2021
Culture & Methods

Learning from Incidents

Jessica DeVita (Netflix) and Nick Stenning (Microsoft) have been working on improving how software teams learn from incidents in production. In this article, they share some of what they’ve learned from the research community in this area, and offer some advice on the practical application of this work.

Jessica DeVita Nick Stenning
on Jan 27, 2021
Culture & Methods

Shifting Modes: Creating a Program to Support Sustained Resilience

The second article in a series on how software companies adapted and continue to adapt to enhance their resilience explores how organizations can shift to a Learn & Adapt safety mode and compares the traits of an organization that is well poised for successfully persisting this mode shift. This shift will not only make them safer but will also give them a competitive advantage.

Alex Elman
on Jan 11, 2021