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Culture & Methods Culture & Methods Follow 173 Followers
The Ultimate Feedback Loop: Learning from Customer Reported Defects
Investigating the root causes of customer reported defects will have a great impact on your organization. The best ways to ensure customer satisfaction, lower costs and increase employee engagement is to look inside — you already have the data. At the end, it’s all about continuous improvement.
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Culture & Methods Culture & Methods Follow 173 Followers
Stop Measuring Turn Around Time
Are you patting yourself on the back for remarkable turn around times while simultaneously neglecting your customers? It's tempting to think that timeliness matters when in fact it rarely does. Stop measuring turn around time and start learning what matters to customers.
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Culture & Methods Culture & Methods Follow 173 Followers
Q&A with Roman Pichler about Strategize
The book Strategize by Roman Pichler provides practices, advice, and examples for product strategy and roadmapping that you can use to create successful products. InfoQ interviewed Pichler about applying product strategy and roadmapping with agile, innovation in product strategy, eliminating features when defining products, different kinds of roadmaps, and measurements for product management.
Ten Ways to Successfully Fail your Agility
This article provides 10 ways to successfully fail your agility. By replacing these practices with ones that do the opposite, you will increase agility and improve the odds of being successful.
Microservices in the Real World
An interview about getting operations involved in architecture, the Self-Contained Systems approach compared to microservices, improving deployment pipelines and using measurements in deployment.
Investing in Impact - Portfolio Management for Agile Deliveries
Ben Williams and Tom Roden explored in their Agile Testing Days 2015 keynote how you can use agile and lean principles in portfolio management to increase business agility.
Measuring and Improving Software Development Productivity
The book Improving Software Development Productivity contains practices, models and case studies which help you to quantitatively support adoption of agile software development.
Shift Left Performance Testing - a Different Approach
How multi User Performance testing using modern data visualisation techniques gaines early insight into location specific performance and application areas that may have "sleeping" performance issues.
Book Review and Q&A of Strength-based Lean Six Sigma
An interview about applying strength-based techniques like appreciative inquiry, solution focused, positive deviance and 5-why's with Lean Six Sigma, and measuring performance in organizations.
