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The Toyota Way: Learn to Improve Continuously
The book The Toyota Way, 2nd Edition by Jeffrey Liker provides a view of the Toyota Production System with fourteen management principles for continuous improvement and developing people. The book, including the 4P model (Philosophy, Processes, People, Problem solving) and principles, has been updated to reflect new insights in systems thinking.
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Who is on the Team?
Ahmad Fahmy and Cesario Ramos take the changes to the new Scrum Guide as an opportunity to explore what it means to be "on a team." They draw on research to create an ACID test to differentiate who is on the team and who isn't. They discuss different mental models around the idea of a team with the hopes that you take this opportunity to discuss and elevate the roles within your organization.
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Improving Organizational Agility with Self-Management
This article presents "self-management" as a possibility to natively support agility to plant seeds and let both institutions and people thrive and benefit from it. Agility may go hand-in-hand with self-management as a way to shift mindsets and open a conversation to really find new ways of working in organizations.
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Adaptive Frontline Incident Response: Human-Centered Incident Management
The third article in a series on how software companies adapted and continue to adapt to enhance their resilience zeros in on the sources that comprise most of your company’s adaptive resources: your frontline responders. In this article, we draw on our experiences as incident commanders with Twilio to share our reflections on what it means to cultivate resilient people.
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Cynefin Applied: Adapting to Changing Contexts
The book Cynefin: Weaving Sense-Making into the Fabric of our World by Dave Snowden describes the Cynefin framework and explores how it has developed over the years. It also provides stories where people who have applied Cynefin share their experiences.
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AI Applied in Enterprises: Information Architecture, Decision Optimization, and Operationalization
The book Deploying AI in the Enterprise by Eberhard Hechler, Martin Oberhofer, and Thomas Schaeck gives insight into the current state of AI related to themes like change management, DevOps, risk management, blockchain, and information governance. It discusses the possibilities, limitations, and challenges of AI and provides cases that show how AI is being applied.
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Breaking the Taboo – What I Learned from Talking about Mental Health in the Workplace
Mental illness is a topic that does not get discussed openly very often. Many people concerned hide their own history for fear of being stigmatized, especially in the workplace. This is a story about how speaking openly about mental illness, even with your boss and co-workers, can help yourself and others. The author shares with you what she has learned from breaking the taboo.
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Learning from Incidents
Jessica DeVita (Netflix) and Nick Stenning (Microsoft) have been working on improving how software teams learn from incidents in production. In this article, they share some of what they’ve learned from the research community in this area, and offer some advice on the practical application of this work.
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Training from the Back of the Room and Systems Thinking in Kanban Workshops: Q&A with Justyna Pindel
In the book Kanban Compass, Justyna Pindel shares her experiences from applying training from the back of the room and systems thinking in her Kanban workshops. She adapted her training approach by connecting with attendees and providing them suitable exercises to maximize learning opportunities.
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How Teams Can Overcome the Security Challenges of Agile Web App Development
Is the rapid pace of continuous rollouts making it too easy for your organization to cut corners when it comes to ensuring product source code is secure? You may need to reorient your team culture to adopt agile-friendly security processes. True collaboration between security and dev teams is the key to avoiding product vulnerabilities without compromising on your sprint cadence.
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Shifting Modes: Creating a Program to Support Sustained Resilience
The second article in a series on how software companies adapted and continue to adapt to enhance their resilience explores how organizations can shift to a Learn & Adapt safety mode and compares the traits of an organization that is well poised for successfully persisting this mode shift. This shift will not only make them safer but will also give them a competitive advantage.
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Q&A on the Book The Rise of the Agile Leader
The book The Rise of the Agile Leader by Chuck Mollor is a blueprint for leaders navigating change in the pursuit of success. Mollor shares his story of self-awareness, self-acceptance, and self-development, while demonstrating a leadership paradigm, a roadmap of what makes a great leader, and what organizations can do to develop great leaders.