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  • A Design Thinking Roadmap for Process Improvement and Organizational Change

    How to understand an organization and the problem they want to improve, find solutions to problems, and provide feasible and high value recommendations that significantly transform how the organization operates for many years? This article shows how design thinking techniques have been used at NASA to drive organizational change and process improvement to create an impact on the organization.

  • Thriving in the Complexity of Software Development Using Open Sociotechnical Systems Design

    The amazing progress made in technology has led to blindly following the technical imperative at the cost of the social and human dimension. Social sciences can help us create a work environment where people feel more at home and proud of what they produce. An organisation designed using open sociotechnical systems theory will be a more humane one where people are more engaged.

  • Applying Genetic Engineering to Your Organization Culture

    Common barriers to transformation value remain people, mindset, and organizational culture; they are so significant that they can halt any transformation from achieving meaningful delivery capabilities. Behavioral mechanisms can work as a sophisticated DNA blueprint that directs actions. This article explores mechanisms for DNA manipulation to apply the concepts in the organizational environment.

  • Inspect & Adapt – Digging into Our Foundations of Agility

    Inspecting and adapting are fundamentals in agile practices. Yet, there are wide interpretations of how either is done well. It is a matter of our heart and soul – but the answer lies between our ears. In this article, we invite you to dip your toe into the deep waters of the internal inspect & adapt mechanisms. This article can be summarised in four words: Think. And think again.

  • Keeping Technology Change Human

    When we are at the forefront of so much change, it's easy to forget that other people around us find change more challenging. This article is a reminder to look beyond the code and processes, to consider how tech team actions can affect our users in emotional ways. It seeks to establish a few ways of thinking to help bring others along with us when working through technology change.

  • Practical Applications of Complexity Theory in Software and Digital Products Development

    What if we start a new conversation about complexity, also engaging a completely different crowd - the hands-on practitioners, the problem solvers, the tinkerers? What if we approach that conversation in another way? This article is guided by two new radical ideas; the first idea is on the theory and practice of complexity, and the second idea is on the human element in complexity theory.

  • Learning from Incidents

    Jessica DeVita (Netflix) and Nick Stenning (Microsoft) have been working on improving how software teams learn from incidents in production. In this article, they share some of what they’ve learned from the research community in this area, and offer some advice on the practical application of this work.

  • Dealing with Psychopaths and Narcissists during Agile Change

    Psychopathic or narcissistic toxic employees can slow down the adoption of change in a company. Many of the techniques or practices you use with healthy people do not work well with psychopaths or narcissists. This article explores four key areas that can help a change consultant succeed when dealing with toxic people.

  • Q&A on the Book Leveraging Digital Transformation

    The book Leveraging Digital Transformation - Proven Leadership and Innovation Strategies to Engage and Grow Your Organization by M. Nadia Vincent is a guide for implementing digital transformations. It explores how to lead a digital transformation, how to engage people into the transformation, and what can be done to enable digitalization and innovation.

  • Q&A on the Book Learning to Scale

    The book Learning to Scale by Régis Medina explores how to apply lean as an education system to scale companies and help people think about their work and learn together to create value. It provides an enterprise model built on how people learn and grow based on the idea that when people understand what they do and why they do it, they become better in what they do and the company moves faster.

  • Q&A on the Book The Science of Organizational Change

    In The Science of Organizational Change, Paul Gibbons challenges existing theories and tools of change management and debunks management myths. He explores going from a change management to a change-agility paradigm and provides 21st-century research on behavioral science, that affects topics such as project planning, change strategy, business-agility, and change leadership in a VUCA world.

  • Leading through Experimentation in a Distributed Agile Organization

    Change is our work as agile coaches and leaders. When your teams and organizations are distributed, experimentation becomes the primary tool to aid our change navigation. As online collaboration technologies improve and we begin to understand how flexibility and choice become critical in distributed work, modeling and teaching experimentation are important for agile coaches and all leaders.

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