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Culture & Methods

Practical Applications of Complexity Theory in Software and Digital Products Development

What if we start a new conversation about complexity, also engaging a completely different crowd - the hands-on practitioners, the problem solvers, the tinkerers? What if we approach that conversation in another way? This article is guided by two new radical ideas; the first idea is on the theory and practice of complexity, and the second idea is on the human element in complexity theory.

Luca Minudel
on Apr 01, 2021
Culture & Methods

Learning from Incidents

Jessica DeVita (Netflix) and Nick Stenning (Microsoft) have been working on improving how software teams learn from incidents in production. In this article, they share some of what they’ve learned from the research community in this area, and offer some advice on the practical application of this work.

Jessica DeVita Nick Stenning
on Jan 27, 2021
Culture & Methods

Dealing with Psychopaths and Narcissists during Agile Change

Psychopathic or narcissistic toxic employees can slow down the adoption of change in a company. Many of the techniques or practices you use with healthy people do not work well with psychopaths or narcissists. This article explores four key areas that can help a change consultant succeed when dealing with toxic people.

Erich Bühler
on Nov 03, 2020
Culture & Methods

Q&A on the Book Leveraging Digital Transformation

The book Leveraging Digital Transformation - Proven Leadership and Innovation Strategies to Engage and Grow Your Organization by M. Nadia Vincent is a guide for implementing digital transformations. It explores how to lead a digital transformation, how to engage people into the transformation, and what can be done to enable digitalization and innovation.

Ben Linders M. Nadia Vincent
on Jun 16, 2020
Culture & Methods

Q&A on the Book Learning to Scale

The book Learning to Scale by Régis Medina explores how to apply lean as an education system to scale companies and help people think about their work and learn together to create value. It provides an enterprise model built on how people learn and grow based on the idea that when people understand what they do and why they do it, they become better in what they do and the company moves faster.

Ben Linders Régis Medina
on Jun 09, 2020
Culture & Methods

Q&A on the Book The Science of Organizational Change

In The Science of Organizational Change, Paul Gibbons challenges existing theories and tools of change management and debunks management myths. He explores going from a change management to a change-agility paradigm and provides 21st-century research on behavioral science, that affects topics such as project planning, change strategy, business-agility, and change leadership in a VUCA world.

Ben Linders Paul Gibbons
on Apr 23, 2020
Culture & Methods

Leading through Experimentation in a Distributed Agile Organization

Change is our work as agile coaches and leaders. When your teams and organizations are distributed, experimentation becomes the primary tool to aid our change navigation. As online collaboration technologies improve and we begin to understand how flexibility and choice become critical in distributed work, modeling and teaching experimentation are important for agile coaches and all leaders.

Mark Kilby
on Apr 10, 2020
Culture & Methods

The Selfish Meme: How Organisational Memes Define Culture

The Selfish Meme is a mental model that allows us to build a framework around some tools and techniques that might help us to guide positive cultural change within an organisation. Frequently, we have to battle against the organisation itself and the “Corporate Immune System”. Sometimes we managed to “win” the battles and the war and effect positive and lasting change.

James Birnie
on Mar 17, 2020
Culture & Methods

Q&A on the Book Compass for Agility

The book Compass for Agility by Leila Rao describes an approach to create change in complex organizations and realize business agility. The compass consists of five phases: Ideation, identification, intake, in action, and introspection. Iterating with this five-step approach can develop internal capability for adaptability and reinvention.

Ben Linders Leila Rao
on Mar 02, 2020
Culture & Methods

Using OKRs to Build Autonomous Impact Teams

To focus on outcomes rather than outputs, Meilleurs Agents uses the Objective and Key Results framework to align the whole company on what they want to achieve. Christopher Parola and Nicolas Baron gave a presentation at FlowCon France 2019 where they showed how they implemented the OKR method and turned their product and tech teams into impact teams.

Ben Linders Christopher Parola Nicolas Baron
on Jan 31, 2020
Culture & Methods

Q&A on the Book Change-Friendly Leadership

Friendliness is the core denominator for active and willful participation of people when being affected by change, according to Rodger Dean Duncan. In his book CHANGE-friendly LEADERSHIP, he explores how to effectively lead and manage change, transition, and implementation issues in organizations.

Ben Linders Rodger Dean Duncan
on Nov 07, 2019
Culture & Methods

Q&A on the Book: The Technology Takers – Leading Change in the Digital Era

The Technology Takers – Leading Change in the Digital Era by Jens P. Flanding, Genevieve M. Grabman, and Sheila Q. Cox explains how organizations can achieve competitive advantage through their speed and flexibility in adopting technology. It prescribes a change management approach for adapting workplace behaviors to market-dominating technology to maximize its benefits.

Ben Linders Jens Flanding Genevieve Grabman Sheila Cox
on Oct 23, 2019