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Site Reliability Engineering Experiences at Instana
With the popularity of distributed architectures, distributed databases, containers and container orchestrators, an approach that emphasizes automation and a culture of collaboration is a natural fit for modern day operations. Site Reliability Engineering takes engineering practices that have been established and proven in software engineering and applies them to the field of operations.
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Challenges of Working Remotely in Africa
Remote work can present new complexities such as communication gaps, time zone challenges, and even lack of transparency. Nonetheless, a well-managed remote team can readily overcome all these issues while discovering many benefits at the same time. This article focuses on the current situation in Africa citing specific challenges and solutions drawn from real companies in Nigeria.
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Zuzana Šochová on Becoming an Agile Leader
The book The Agile Leader by Zuzana Šochová explains the need for agile leaders and explores what agile leadership looks like. It describes the skills of agile leaders, practices that they use, and provides exercises and assessments that can be used to become an agile leader.
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Moving from Collocated Management to Remote Leadership
Management in a remote organization is vastly different from that in a collocated one. Copying in-person interactions to digital tools does not cultivate a great culture nor does it contribute to better collaboration. This article aims to give you an idea of what the move to remote leadership entails and why it is essential for the success of any business in the remote work era.
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Designing & Managing for Resilience
The fourth article in a series on how software companies adapted and continue to adapt to enhance their resilience explores the strategies used by engineering leaders to help create the conditions for sustained resilience. It provides stories, examples, and strategies towards designing an organizational structure to support resilient performance and managing for resilience.
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Put the Feedback back into “Demo & Feedback”
As agilists, we know the importance of showing our work and getting feedback as early as we possibly can. That feedback guides what we do next. To get what you need to meet the desires of your stakeholders, this article looks at the demo and the feedback part of that session and provides suggestions for creating amazing demo & feedback sessions.
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Becoming More Efficient and Productive in a Distracted World
This article highlights how increased distractions in agile teams can affect our mental health and cause burnout. It outlines how various productivity hacks can help to reduce this problem and make you highly efficient using real-life experiences. Finally, it discusses various steps the software industry can take to help preserve our mental health and reduce distractions.
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Culture & Methods Trends Report March 2021
The most significant impact on culture and methods in 2021 is the disruption caused by COVID-19. We look at what's needed for good remote and the impact of bad remote, how management practices are evolving, and the importance of people skills for technologists. Paying attention to ethical issues, diversity and inclusion, tech for good, employee experience and psychological safety are important.
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Sociotechnical Implications of Using Machines as Teammates
AI has become more than just a tool; it is now meriting consideration as an additional teammate. While this increases a project’s efficiency and technical rigor, AI teammates bring a fresh set of challenges around social integration, team dynamics, trust, and control. This article provides an overview of sociotechnical frameworks and strategies to address concerns with using machines as teammates.
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Who is on the Team?
Ahmad Fahmy and Cesario Ramos take the changes to the new Scrum Guide as an opportunity to explore what it means to be "on a team." They draw on research to create an ACID test to differentiate who is on the team and who isn't. They discuss different mental models around the idea of a team with the hopes that you take this opportunity to discuss and elevate the roles within your organization.
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Improving Organizational Agility with Self-Management
This article presents "self-management" as a possibility to natively support agility to plant seeds and let both institutions and people thrive and benefit from it. Agility may go hand-in-hand with self-management as a way to shift mindsets and open a conversation to really find new ways of working in organizations.
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Adaptive Frontline Incident Response: Human-Centered Incident Management
The third article in a series on how software companies adapted and continue to adapt to enhance their resilience zeros in on the sources that comprise most of your company’s adaptive resources: your frontline responders. In this article, we draw on our experiences as incident commanders with Twilio to share our reflections on what it means to cultivate resilient people.