InfoQ Homepage Continuous Improvement Content on InfoQ
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How We Built a Generative Culture at Redgate
Jeff Foster talks about the Westrum model of culture and shares some practical steps that Redgate has taken to improve the way they build products by building a generative culture.
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Stop Talking & Listen; Practices for Creating Effective Customer SLOs
Cindy Quach discusses some of the common pitfalls that arise from collecting and analyzing service data such as only using 'out-of-the-box' metrics and not having feedback loops.
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Continuous Improvement: Beyond Retros
Aurelien Beraud prompts us to look beyond retros and explore what other tools (Toyota Kata, improvement boards, etc.) and concepts offer to foster a continuous improvement mindset.
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Enabling Teams to Embrace Change
Gitte Klitgaard discusses the tools she used for six teams, enabling them to build the foundations for safe continuous learning leading to change.
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Baby Got Feedback: How to Give and Take Feedback Like A Boss
Sarah Hagan uses empirical research, practical tips, and parodied song lyrics around how to be a better feedback receiver and become more effective in giving feedback.
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Better Value Sooner, Safer, Happier
Jon Smart discusses the Agile endeavor at Barclay, practicing continuous improvement centered around outcomes and value.
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The Service-Delivery Review: The Missing Agile Feedback Loop
Matt Philip introduces the service-delivery review as a forum for feedback, its benefits, how to conduct one and typical fitness metrics.
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Building a Culture of Continuous Improvement
Kevin Goldsmith shows what Avvo has done to build a foundation for a continuous improvement culture.
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Design for Continuous Evolution
Eric Brewer explores continuous evolution -adding features easily to a running service- a key to high velocity in development, focusing on immutability to decouple specification from instantiation.
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The Service-Delivery Review: The Missing Agile Feedback Loop
Matthew Philip introduces the service-delivery review as a feedback forum, explaining the basics of how to conduct a service-delivery review and the benefits, as well as typical fitness metrics.
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Better: Fearless Feedback for Software Teams
Erika Carlson introduces effective feedback, with strategies for giving, receiving, and processing feedback, and the challenges and rewards of using feedback as a tool to improve team performance.
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Creating a Kaizen Culture for the Food Bank of New York City
Margarette Purvis shares Food Bank’s kaizen journey of rethinking and improving operations by implementing small incremental improvements across the organization.
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