InfoQ Homepage Customers & Requirements Content on InfoQ
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How the TOGAF Standard Serves Enterprise Architecture
Any architect working with large enterprise systems has probably looked for guidance on how to manage the complexity and communicate with various stakeholders. This introductory overview of the TOGAF standard explains the structure of the framework, as well as discusses the benefits of using enterprise architecture to manage complex systems.
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Q&A on the Book Changing Times: Quality for Humans in a Digital Age
In the book Changing Times, Rich Rogers explores how technology can help people and describes the role that quality plays in this. He tells a story about how technology affects the life of a journalist, and shows what development teams can do to deliver better products.
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Q&A on the Book Unscaled
The book Unscaled by Hemant Taneja explores how startup companies can create capabilities similar or stronger than large companies by unscaling. They compete by renting space and functionality in the cloud, which makes them cheaper and more flexible. They are able to innovate and create better products by using data and exploiting the possibilities that sophisticated AI is increasingly offering.
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Q&A on the Book Agile Management
The book Agile Management by Mike Hoogveld explores how the agile principles and values can be implemented in an agile way to improve the flexibility and entrepreneurship within organizations. It shows how the “voice of the customer” should be the starting point for designing the products, services, channels and processes you offer to your customers.
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Q&A on the Book Fit for Purpose
The book Fit for Purpose by David Anderson and Alexei Zheglov explores how companies can understand their customers and develop products that fit with the purpose(s) their customers have. It provides a framework to help you understand customers’ purposes, segment your market according to purpose, and manage the portfolio of products and services to create happy customers.
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Scaling Agile - Slice and Understand Together
This second article in the series about making scaled agile work digs into how to slice requirements. If this is done right, it will not only result in good slices, but also a common understanding of the product we’re about to build or enhance.
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Scaling Agile – a Real Story
This is the first in a series of articles about making scaled Agile work with slicing, master planning, and big room planning. It is the true story from one particular program in a financial services company, the EU Mifid regulation of extended responsibility for investment advisors.
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Using Structured Conversations to Discover Your MVP
In an increasingly more complex world, finding the smallest possible chunk to deliver to get feedback is essential. This is the idea behind the term MVP. This article describes a model where business and technology together explore the product needs along seven product dimensions, which is a great way of finding small slices of work to develop.
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Book Q&A on Product Mastery
The best product owners are insatiably curious about their customers; they observe them in action, interview them, and collaborate with them and bring them into the development process, said Geoff Watts. In his new book Product Mastery he explores what he calls “the difference between good and great product ownership”.
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Service Design: Consumer Journey Mapping
A process of identifying key customer interactions with the product. This is a holistic approach to envisioning customer interactions at various touchpoints through service design tools to help organizations to understand, visualize and envision their new or existing customer there by aligning their products.
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What Does "Being Digital" Actually Mean?
Digital transformation is a key aim of many organisations these days, with varying levels of success. This is often due to a lack of understanding about what being digital really means, with emphasis on tech being obvious. This article gives a description of what Being Digital is and how it can be achieved.
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Interview with Wesley Coelho on Challenges in DevOps
At the Agile 2016 Conference InfoQ spoke to Wesley Coelho, Senior Director of Business Development for Tasktop, about the communication challenges inherent in DevOps and how to overcome them; how DevOps and agile expose organisational silos and waterfall communications flows that need to become adaptive and automated.
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