InfoQ Homepage Customers & Requirements Content on InfoQ
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Only the Agile Survive in Today’s Ever-Changing Business Environment
Today's business environments are changing more rapidly than ever before, with major shifts impacting all departments. Ongoing success requires the agility to quickly capitalize on opportunities, using technology to evolve and stay ahead of the game in employee retention, customer satisfaction, governance and compliance. Indeed, your ability to act swiftly can truly make or break your company.
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Q&A on the Book Further, Faster
Businesses that thrive over the long term can focus on just a few things that truly matter to their teams and core customers. The book Further, Faster by Bill Flynn provides ideas for business leaders to build teams, create a strategy to stay close to customers, and manage a company’s growth with cash as the primary metric.
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Application Models as Working Software
Discusses using an application model in an iterative time-bounded development approach. Employ user flows to create easily comprehended stories that contain sufficient detail. Get closer involvement from UX design and product owners to create solutions prior to the first coding iteration. Incorporate as-built decisions back into the model to ensure its relevance in an ongoing product lifecycle.
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The Magic of Organizing around Customer Journeys - and How to do it
Organizing around the value delivered to the customer requires maturity in the organization that needs to be built up over time. This article describes eight typical steps that companies are taking in order to mature towards the end goal of becoming a true enterprise agile organization, and explains how to move up the ladder.
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Data Analytics in the World of Agility
Is it all about customer-centric business, or is there any data left? Can we integrate data analytics and customer empathy? This article explores how we can move towards a more customer-centric business and what information we require in order to understand the most valuable thing we have: our customer.
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How the TOGAF Standard Serves Enterprise Architecture
Any architect working with large enterprise systems has probably looked for guidance on how to manage the complexity and communicate with various stakeholders. This introductory overview of the TOGAF standard explains the structure of the framework, as well as discusses the benefits of using enterprise architecture to manage complex systems.
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Q&A on the Book Changing Times: Quality for Humans in a Digital Age
In the book Changing Times, Rich Rogers explores how technology can help people and describes the role that quality plays in this. He tells a story about how technology affects the life of a journalist, and shows what development teams can do to deliver better products.
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Q&A on the Book Unscaled
The book Unscaled by Hemant Taneja explores how startup companies can create capabilities similar or stronger than large companies by unscaling. They compete by renting space and functionality in the cloud, which makes them cheaper and more flexible. They are able to innovate and create better products by using data and exploiting the possibilities that sophisticated AI is increasingly offering.
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Q&A on the Book Agile Management
The book Agile Management by Mike Hoogveld explores how the agile principles and values can be implemented in an agile way to improve the flexibility and entrepreneurship within organizations. It shows how the “voice of the customer” should be the starting point for designing the products, services, channels and processes you offer to your customers.
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Q&A on the Book Fit for Purpose
The book Fit for Purpose by David Anderson and Alexei Zheglov explores how companies can understand their customers and develop products that fit with the purpose(s) their customers have. It provides a framework to help you understand customers’ purposes, segment your market according to purpose, and manage the portfolio of products and services to create happy customers.
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Scaling Agile - Slice and Understand Together
This second article in the series about making scaled agile work digs into how to slice requirements. If this is done right, it will not only result in good slices, but also a common understanding of the product we’re about to build or enhance.
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Scaling Agile – a Real Story
This is the first in a series of articles about making scaled Agile work with slicing, master planning, and big room planning. It is the true story from one particular program in a financial services company, the EU Mifid regulation of extended responsibility for investment advisors.