InfoQ Homepage Customers & Requirements Content on InfoQ
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User Stories and How to Build what Your Customers Want
George Wilde shares how to write user stories that get everyone working together to build the things that customers actually want.
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Reimagining Customer Experiences Utilizing Pivotal Cloud Foundry
Jason Michener and Vipul Savjani discuss how Comcast used Pivotal Cloud Foundry to create a new application that changed how they are engaging with their customers.
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The Journey to a Customer Experience Driven Enterprise
Laura Heritage discusses key aspects - Cloud services and API-led integrations - essential to having success in building a customer experience driven enterprise.
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The Rise of Customer Experience Networks Powered by APIs
Stephane Castellani discusses why and how to build a customer experience network.
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What is Business Agility?
Steve Denning discusses the three laws that are key to sustaining business agility: the law of the customer, the law of the small team and the law of the network.
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TDD is Not Just about Tests
Fabrizio Romano proposes using TDD to transform business requirements into tests, driving code and tests development in harmony.
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Structuring Data for Self-Serve Customer Insights
Jim Porzak discusses creating an analyst ready data mart that is complete at different levels of abstraction and models customer decision points in order to be able to understand customers.
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Business Process Orchestration & APIs
Saul Caganoff discusses the different use cases for API consumption and the technical affordances API designers can provide to support those use cases.
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Creating Customer-Centric Products Using Big Data
Kriti Sharma talks about how Barclays is solving some of the toughest big data challenges in financial services using scalable, open source technology.
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Driving Customer Engagement & Acquisition in the Digital Era
Rana Pereis explores case studies of how banks are using APIs to evolve new digital offerings and business models that help drive customer engagement and acquisition.
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Industry 4.0 - The Fourth Revolution
Maxime Ducros introduces Industry 4.0, its impact on businesses and customers, and how to prepare for the future that this revolution will bring.
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Quality Within - The Scrum Way
Owais Zahid talks about establishing quality requirements for products, including quality aspects in the definition of Done, and communicating goals with the development team.
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