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38:10

TDD is Not Just about Tests

Posted by Fabrizio Romano  on  Aug 18, 2016 2

Fabrizio Romano proposes using TDD to transform business requirements into tests, driving code and tests development in harmony.

38:06

Structuring Data for Self-Serve Customer Insights

Posted by Jim Porzak  on  Aug 12, 2016

Jim Porzak discusses creating an analyst ready data mart that is complete at different levels of abstraction and models customer decision points in order to be able to understand customers.

32:33

Business Process Orchestration & APIs

Posted by Saul Caganoff  on  Jul 26, 2016

Saul Caganoff discusses the different use cases for API consumption and the technical affordances API designers can provide to support those use cases.

26:58

Creating Customer-Centric Products Using Big Data

Posted by Kriti Sharma  on  Jul 15, 2016

Kriti Sharma talks about how Barclays is solving some of the toughest big data challenges in financial services using scalable, open source technology.

26:35

Driving Customer Engagement & Acquisition in the Digital Era

Posted by Rana Pereis  on  Jun 01, 2016

Rana Pereis explores case studies of how banks are using APIs to evolve new digital offerings and business models that help drive customer engagement and acquisition.

10:18

Industry 4.0 - The Fourth Revolution

Posted by Maxime Ducros  on  Apr 13, 2016

Maxime Ducros introduces Industry 4.0, its impact on businesses and customers, and how to prepare for the future that this revolution will bring.

14:53

Quality Within - The Scrum Way

Posted by Owais Zahid  on  Apr 06, 2016

Owais Zahid talks about establishing quality requirements for products, including quality aspects in the definition of Done, and communicating goals with the development team.

28:45

Discover Key Customer Insights

Posted by Marianne Berkovich  on  Feb 19, 2016

Marianne Berkovich shares how to improve user interviewing skills and discover key insights that could lead one to the next big innovative “thing” users need.

50:07

Developing Customer Empathy

Posted by Chris Witeck  on  Feb 18, 2016

Chris Witeck covers key lessons learned by Citrix Labs as they tackle their goal of customer led innovation, discussing empathy mapping which involves showing off an idea and collecting feedback.

49:20

Design Thinking, What's in it for Me?

Posted by Jeanine Spence  on  Feb 18, 2016

Jeanine Spence explores the customer centric and iteration concepts of Design Thinking as an approach to problem solving through the lens of the personal.

50:23

Can Building Enterprise Software Actually Be Fun?

Posted by Steve Garrity  on  Feb 13, 2016

Steve Garrity explains the custom process they use at Hearsay Social for large, enterprise projects.

53:01

Design vs. Data: Enemies or Friends?

Posted by Mary Poppendieck  on  Aug 22, 2015

Big Design Upfront was considered so evil in the early days of Agile that it acquired its own acronym. It’s time we relearned that great products start with asking the right questions.

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