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26:58

Creating Customer-Centric Products Using Big Data

Posted by Kriti Sharma  on  Jul 15, 2016

Kriti Sharma talks about how Barclays is solving some of the toughest big data challenges in financial services using scalable, open source technology.

26:35

Driving Customer Engagement & Acquisition in the Digital Era

Posted by Rana Pereis  on  Jun 01, 2016

Rana Pereis explores case studies of how banks are using APIs to evolve new digital offerings and business models that help drive customer engagement and acquisition.

10:18

Industry 4.0 - The Fourth Revolution

Posted by Maxime Ducros  on  Apr 13, 2016

Maxime Ducros introduces Industry 4.0, its impact on businesses and customers, and how to prepare for the future that this revolution will bring.

14:53

Quality Within - The Scrum Way

Posted by Owais Zahid  on  Apr 06, 2016

Owais Zahid talks about establishing quality requirements for products, including quality aspects in the definition of Done, and communicating goals with the development team.

28:45

Discover Key Customer Insights

Posted by Marianne Berkovich  on  Feb 19, 2016

Marianne Berkovich shares how to improve user interviewing skills and discover key insights that could lead one to the next big innovative “thing” users need.

50:07

Developing Customer Empathy

Posted by Chris Witeck  on  Feb 18, 2016

Chris Witeck covers key lessons learned by Citrix Labs as they tackle their goal of customer led innovation, discussing empathy mapping which involves showing off an idea and collecting feedback.

49:20

Design Thinking, What's in it for Me?

Posted by Jeanine Spence  on  Feb 18, 2016

Jeanine Spence explores the customer centric and iteration concepts of Design Thinking as an approach to problem solving through the lens of the personal.

50:23

Can Building Enterprise Software Actually Be Fun?

Posted by Steve Garrity  on  Feb 13, 2016

Steve Garrity explains the custom process they use at Hearsay Social for large, enterprise projects.

53:01

Design vs. Data: Enemies or Friends?

Posted by Mary Poppendieck  on  Aug 22, 2015

Big Design Upfront was considered so evil in the early days of Agile that it acquired its own acronym. It’s time we relearned that great products start with asking the right questions.

53:32

Creating An Incremental Architecture For Your System

Posted by Giovanni Asproni  on  Jul 29, 2015

Giovanni Asproni shows how to create a software architecture with just the right amount of design that can be incrementally evolved (or changed) as the system grows and changes.

51:28

Demand-Driven Architecture

Posted by Kovas Boguta, David Nolen  on  Jul 29, 2015 1

Kovas Boguta, David Nolen discuss embracing demand-driven architectures to be able to more flexibly accommodate the rapidly transforming needs of the clients.

34:31

Design: A Tricky Business

Posted by Hannah Tometzki  on  Jun 14, 2015

Hannah Tometzki shares advice from experience on going through the hurdles of project design - customers dragging their feet, rekindling waning enthusiasm and handling distractions.

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