InfoQ Homepage Customers & Requirements Content on InfoQ
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Creating Customer-Centric Products Using Big Data
Kriti Sharma talks about how Barclays is solving some of the toughest big data challenges in financial services using scalable, open source technology.
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Driving Customer Engagement & Acquisition in the Digital Era
Rana Pereis explores case studies of how banks are using APIs to evolve new digital offerings and business models that help drive customer engagement and acquisition.
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Industry 4.0 - The Fourth Revolution
Maxime Ducros introduces Industry 4.0, its impact on businesses and customers, and how to prepare for the future that this revolution will bring.
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Quality Within - The Scrum Way
Owais Zahid talks about establishing quality requirements for products, including quality aspects in the definition of Done, and communicating goals with the development team.
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Discover Key Customer Insights
Marianne Berkovich shares how to improve user interviewing skills and discover key insights that could lead one to the next big innovative “thing” users need.
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Developing Customer Empathy
Chris Witeck covers key lessons learned by Citrix Labs as they tackle their goal of customer led innovation, discussing empathy mapping which involves showing off an idea and collecting feedback.
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Design Thinking, What's in it for Me?
Jeanine Spence explores the customer centric and iteration concepts of Design Thinking as an approach to problem solving through the lens of the personal.
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Can Building Enterprise Software Actually Be Fun?
Steve Garrity explains the custom process they use at Hearsay Social for large, enterprise projects.
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Design vs. Data: Enemies or Friends?
Big Design Upfront was considered so evil in the early days of Agile that it acquired its own acronym. It’s time we relearned that great products start with asking the right questions.
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Creating An Incremental Architecture For Your System
Giovanni Asproni shows how to create a software architecture with just the right amount of design that can be incrementally evolved (or changed) as the system grows and changes.
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Demand-Driven Architecture
Kovas Boguta, David Nolen discuss embracing demand-driven architectures to be able to more flexibly accommodate the rapidly transforming needs of the clients.
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Design: A Tricky Business
Hannah Tometzki shares advice from experience on going through the hurdles of project design - customers dragging their feet, rekindling waning enthusiasm and handling distractions.