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Developing Customer Empathy

Posted by Chris Witeck  on  Feb 18, 2016

Chris Witeck covers key lessons learned by Citrix Labs as they tackle their goal of customer led innovation, discussing empathy mapping which involves showing off an idea and collecting feedback.


Design Thinking, What's in it for Me?

Posted by Jeanine Spence  on  Feb 18, 2016

Jeanine Spence explores the customer centric and iteration concepts of Design Thinking as an approach to problem solving through the lens of the personal.


Can Building Enterprise Software Actually Be Fun?

Posted by Steve Garrity  on  Feb 13, 2016

Steve Garrity explains the custom process they use at Hearsay Social for large, enterprise projects.


Design vs. Data: Enemies or Friends?

Posted by Mary Poppendieck  on  Aug 22, 2015

Big Design Upfront was considered so evil in the early days of Agile that it acquired its own acronym. It’s time we relearned that great products start with asking the right questions.


Creating An Incremental Architecture For Your System

Posted by Giovanni Asproni  on  Jul 29, 2015

Giovanni Asproni shows how to create a software architecture with just the right amount of design that can be incrementally evolved (or changed) as the system grows and changes.


Demand-Driven Architecture

Posted by Kovas Boguta, David Nolen  on  Jul 29, 2015 1

Kovas Boguta, David Nolen discuss embracing demand-driven architectures to be able to more flexibly accommodate the rapidly transforming needs of the clients.


Design: A Tricky Business

Posted by Hannah Tometzki  on  Jun 14, 2015

Hannah Tometzki shares advice from experience on going through the hurdles of project design - customers dragging their feet, rekindling waning enthusiasm and handling distractions.


Architecture Is Interaction Design

Posted by Robert Reppel  on  Apr 15, 2015

Robert Reppel considers that architects should build software-centric systems as a user experience for customers, products owners, developers, IT, testers and other participants.


User-Centered Agile Product Development in an Enterprise and a Startup

Posted by Michael Ong  on  Mar 18, 2015

Michael Ong shares an approach that was used in two environments with success to bring products to market with a focus on users while considering business conditions and constraints.


Capability Red: Requirements at Scale

Posted by Liz Keogh  on  Feb 22, 2015

Liz Keogh discusses breaking down requirements without going into too much detail combined with complexity estimation for easy planning, dependency management, and prioritization.


Workshops: The UX Designers' Trojan Horse

Posted by Viviana Doctorovich  on  Jan 30, 2015

Viviana Doctorovich explains how to use workshops to teach clients the design process using planning, design games and methods for dealing with difficult stakeholders.


Humble Programmers’ Reflections by Example on Unit Tests, TDD and BDD

Posted by Bruce Meacham  on  Oct 25, 2014 1

Bruce Meacham discusses using user stories and business requirements for writing good tests that lead to good code, with examples in C#/SpecFlow and JavaScript/Cucumber.

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