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The Ultimate Feedback Loop: Learning from Customer Reported Defects by Emanuil Slavov Posted on Jun 24, 2017 Investigating the root causes of customer reported defects will have a great impact on your organization. The best ways to ensure customer satisfaction, lower costs and increase employee engagement is to look inside — you already have the data. At the end, it’s all about continuous improvement.

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Automated Test Hell, or There and Back Again by Wojciech Seliga Posted on Jun 26, 2014 Wojciech Seliga shares from experience how complex it can be to deal with thousands of tests -unit, functional, integration, performance- for Atlassian JIRA and what they did to bring it under control. 3

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