Richard Kasperowski on Building High Performing Teams and the Core Protocols

0m:30s - Introductions

1m:35s - Agile is not a new set of ideas 

1m:55s - The inflection-point, where organisations grow beyond being start-ups and need to change their way of working

2m:10s - What is special about agile – build the right thing and build it right

2m:45s - The importance of high technical standards

3m:15s - Characteristics of high performing teams

4m:05s - Research which explains the things that make high performing teams

4m:55s - Over 200 different things that have been identified as “the one thing” needed for high performance

5m:20s - Survey by Gama Sutra – the importance of shared vision

5m:50s - Google – the importance of Psychological Safety

6m:40s - Describing what team emotional intelligence is and why it matters

7m:35s - Hi individual emotional intelligence does not necessarily result in high team emotional intelligence

7m:50s - All the research shows that the social/cultural factors are more important than technical skills for high performance

8m:35s - The value of the Core Protocols which seem to cause high performing teams

9m:55s - The link between the Core Protocols and team emotional intelligence

10m:00s - An example of the “check-in” protocol

10m:25s - You can teach the Core Protocols, which induce high team EI & psychological safety

11m:15s - Learning the Core Protocols is similar to learning a second language

11m:45s - Learning through intentional practice to raise individual and team EI

12m:05s - What the Core Protocols are and how they were identified

12m:55s - A pattern language for attaining personal self-awareness

13m:25s - Explaining the Check-in core protocol

14m:10s - Core Protocols as a set of instructions, like a programming language

15m:15s - To work well as a high performing team, the members must be able to connect with each other effectively

Mentioned:

• QCon San Francisco workshop
• kasperowski.com
• New York Times article on Google’s research
• Gamasutra
• Google
• Core Protocols
• Book – Software for your Head