Facilitating the Spread of Knowledge and Innovation in Professional Software Development

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Platforms at Twilio: Unlocking Developer Effectiveness



Justin Kitagawa talks about Twilio’s DevOps culture of “You build it, you run it”, and how its internal Platform has evolved to reduce their engineer’s cognitive load by providing a unified self-service, declarative platform to build, deliver, and run the thousands of global microservices that make up Twilio. He discusses the evolution, tenets, and lessons learned of Twilio’s internal Platform.


Justin Kitagawa is a Senior Director of Engineering at Twilio. He has been building and using clouds for over a decade. He leads Platform Foundation at Twilio, a platform organization responsible for cloud orchestration and edge infrastructure.

About the conference

Software is changing the world. QCon empowers software development by facilitating the spread of knowledge and innovation in the developer community. A practitioner-driven conference, QCon is designed for technical team leads, architects, engineering directors, and project managers who influence innovation in their teams.

Recorded at:

Oct 18, 2018