InfoQ Homepage Site Reliability Engineering Content on InfoQ
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Ontology‐Driven Observability: Building the E2E Knowledge Graph at Netflix Scale
Prasanna Vijayanathan and Renzo Sanchez-Silva explain how Netflix uses AIOps, AI agents, and operational ontologies to turn high-scale telemetry into automated, proactive incident root-cause analysis.
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The Reinvention of the Dev Team
Hannah Foxwell explains how agentic AI reshapes dev teams, urging software leaders to rethink team structures, eliminate delivery friction, and focus on human-centric value and reliability.
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Can Claude Fix Itself? Using LLMs for Incident Response
Anthropic's Alex Palcuie shares how LLMs transform incident response, highlighting where Claude excels at log analysis and why automated AI SREs still can't replace human judgment.
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AI-Powered SRE for Autonomous Incident Response
The presenters discuss incident response, how AI-enhanced SRE platforms connect signals from logs, metrics, traces, and historical incidents to enable autonomous decisions.
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Week-Long Outage: Lifelong Lessons
Molly Struve shares a "murder mystery" outage story from a massive Elasticsearch upgrade. She explains why you need a rollback plan, how to check biases, and why leadership support is a stabilizer.
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Fix SLO Breaches before They Repeat: an SRE AI Agent for Application Workloads
Bruno Borges explains how to automate SLO breach diagnostics using SRE agents and MCP tools. He shares methodologies for identifying bottlenecks and balancing speed, cost, and reliability.
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You Are Asking the Wrong Questions (about Reliability and SRE)
David Blank-Edelman shares seven SRE-focused questions for reliability, challenging conventional wisdom on root cause analysis, toil elimination, and the true meaning of resilience.
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From Grassroots to Enterprise: Vanguard's Journey in SRE Transformation
Christina Yakomin shares Vanguard's SRE journey: from monolithic releases to DevOps, coaching, request-rate autoscaling, and resiliency testing for AI-backed systems.
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The Endgame of SRE
Amy Tobey discusses sociotechnical thinking, exploring ways SREs can impact reliability at scale.
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Observing and Understanding Failures: SRE Apprentices
Tammy Bryant Butow covers practical lessons learned in the SRE Apprentices program, things she'd change and shares how to create and roll out such a program.
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The SRE as a Diplomat
Johnny Boursiquot discusses the unintended consequences of certain service ownership and operational models when SRE is seen as an outside unwanted influence, and how to build trust with those teams.
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Managing Systems in an Age of Dynamic Complexity
Laura Nolan looks at the common architectural shapes of dynamic control planes, and some examples of how they fail. Why are dynamic control planes so hard to run, and what can be done about it?
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