Robert Reppel considers that architects should build software-centric systems as a user experience for customers, products owners, developers, IT, testers and other participants.
Jason Strimpel describes a solution that satisfies both business and engineering requirements.
Adam Parker tells how they planned and ran a diary study, what they did during the 3 weeks of the study, how they analyzed the results, and what they learned by doing it.
Colin Burns takes a look at the creative forces shaping BBC’s approach to the future, examining how to create innovative experiences across different screens.
Cathy Wang discusses experience strategy: what it is, relationship with UX, business and service design, different approaches to it, and how it can help to achieve success.
Ellie Kenwood discusses some of the challenges of integrating user experience into an Agile delivery model, including a case study.
Neil Turner discusses how TUI made two websites tablet friendly, what it means to optimize for tablet, how needed improvements were identified and how to ensure that future designs are tablet friendly
Revathi Nathaniel explains the benefits of collaboration during the various stages of conducting user research (from conception to data analysis) and simple methods to involve stakeholders.
Mike Atherton keynotes on aligning work with values to get most benefits from it, to be proud of the results and to make a difference.
Kevin Murray, Imran Younis share from their experience creating digital services for a number of governmental agencies using Lean UX and Agile techniques.
Viviana Doctorovich explains how to use workshops to teach clients the design process using planning, design games and methods for dealing with difficult stakeholders.
Avi Itzkovitch discusses how smart devices, sensors and context aware applications can enhance the user experience with adaptability and redefine the way people use technology.