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  • Testing Games is Not a Game

    Testing video games goes beyond or differs in general from what Quality Assurance means and represents. It brings a new subset of responsibilities and skills intrinsic to the gaming industry. This article provides insights about the game industry, the role of the game tester, thoughts on challenges, and the learnings of testing games.

  • The Ultimate Feedback Loop: Learning from Customer Reported Defects

    Investigating the root causes of customer reported defects will have a great impact on your organization. The best ways to ensure customer satisfaction, lower costs and increase employee engagement is to look inside — you already have the data. At the end, it’s all about continuous improvement.

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