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The Major Software Industry Trends from 2021 and What to Watch in 2022

In this podcast summary Thomas Betts, Wes Reisz, Shane Hastie, Charles Humble, Srini Penchikala, and Daniel Bryant discuss what they have seen in 2021 and speculate a little on what they hope to see in 2022. Topics explored included: hybrid working and the importance of ethics and sustainability within technology.

Daniel Bryant Wesley Reisz Thomas Betts Charles Humble Shane Hastie Srini Penchikala
on Jan 19, 2022
Culture & Methods

How Outsourcing Practices Are Changing in 2021: an Industry Insight

The COVID-19 pandemic has changed the way businesses think about outsourcing their processes. While security and sustainable outsourcing have become top priorities, cost reduction has become a driving factor in outsourcing decisions. The practice of nearshoring is gaining prominence, while other practices are becoming obsolete. This article explores how outsourcing practices are changing in 2021.

Swati Sharm
on Jul 02, 2021
Culture & Methods

Continuous Learning as a Tool for Adaptation

The fifth and capstone article in a series on how software companies adapted and continue to adapt to enhance their resilience explores key themes with a special view on the practicality of organizational resilience. It also provides practical guidance to engineering leadership and recommendations on how to create this investment.

Nora Jones
on May 07, 2021
Culture & Methods

2021 State of Testing Report: Testing Careers, Covid-19, Agile, Coaching & Training, Automation

The 2021 State of Testing report provides insights into the adoption of test techniques, practices, and test automation, and the challenges that testers are facing. Key topics from this report are testing careers, the impact of Covid-19, agile, DevOps and other methodologies, testing coaching & training, and automation and scripting.

Ben Linders Lalitkumar Bhamare Joel Montvelisky
on May 06, 2021
Culture & Methods

Challenges of Working Remotely in Africa

Remote work can present new complexities such as communication gaps, time zone challenges, and even lack of transparency. Nonetheless, a well-managed remote team can readily overcome all these issues while discovering many benefits at the same time. This article focuses on the current situation in Africa citing specific challenges and solutions drawn from real companies in Nigeria.

Abiodun Osoba
on Apr 27, 2021
Culture & Methods

Designing & Managing for Resilience

The fourth article in a series on how software companies adapted and continue to adapt to enhance their resilience explores the strategies used by engineering leaders to help create the conditions for sustained resilience. It provides stories, examples, and strategies towards designing an organizational structure to support resilient performance and managing for resilience.

Laura Maguire
on Apr 15, 2021
Culture & Methods

Adaptive Frontline Incident Response: Human-Centered Incident Management

The third article in a series on how software companies adapted and continue to adapt to enhance their resilience zeros in on the sources that comprise most of your company’s adaptive resources: your frontline responders. In this article, we draw on our experiences as incident commanders with Twilio to share our reflections on what it means to cultivate resilient people.

Emily Ruppe Ryan McDonald
on Feb 05, 2021
Culture & Methods

Shifting Modes: Creating a Program to Support Sustained Resilience

The second article in a series on how software companies adapted and continue to adapt to enhance their resilience explores how organizations can shift to a Learn & Adapt safety mode and compares the traits of an organization that is well poised for successfully persisting this mode shift. This shift will not only make them safer but will also give them a competitive advantage.

Alex Elman
on Jan 11, 2021
Culture & Methods

Meeting the Challenges of Disrupted Operations: Sustained Adaptability for Organizational Resilience

The first article in a series on how software companies adapted and continue to adapt to enhance their resilience starts by laying a foundation for thinking about organizational resilience. It looks at what organizations can do structurally during surprising and disruptive events to establish conditions that help engineering teams adapt in practice and in real time as disruptive events occur.

Laura Maguire
on Dec 31, 2020
Culture & Methods

Mindfulness in Corporations during the Covid-19 Pandemic

Mindfulness classes and programs have been offered to employees in many organizations for almost a decade. They were offered via instructors that visited the organizations. However, when employees were forced to work from home, due to Covid-19 restrictions, mindfulness instructors turned to Zoom and other online conferencing solutions to lead their classes virtually

Dan Globus
on Aug 13, 2020
DevOps

Book Review and Q&A on "Standing on Shoulders: A Leader's Guide to Digital Transformation"

The book “Standing on Shoulders: A Leader’s Guide to Digital Transformation” provides an introduction to relevant thinking and practices on how to identify and address the major bottlenecks and concerns for transforming organizations. The authors share their industry experience applying these ideas, and how the move to remote working might change our approach to digital transformation.

Manuel Pais Jack Maher Carmen DeArdo
on Jul 25, 2020
Culture & Methods

Well-Being with Dr O'Sullivan, Part 3: Tech-Ing Care of Your Community

Dr Michelle O’Sullivan, clinical psychologist, provides advice on interacting with your fellow workers, friends and family to provide support to their mental well-being in difficult times. She discusses connecting and listening skills, which are key to being an effective team member in any environment. Practical researched tips to help you think about yourself and others.

Michelle O'Sullivan
on Jun 07, 2020