A process of identifying key customer interactions with the product. This is a holistic approach to envisioning customer interactions at various touchpoints through service design tools to help organizations to understand, visualize and envision their new or existing customer there by aligning their products.
Digital transformation is a key aim of many organisations these days, with varying levels of success. This is often due to a lack of understanding about what being digital really means, with emphasis on tech being obvious. This article gives a description of what Being Digital is and how it can be achieved.
At the Agile 2016 Conference InfoQ spoke to Wesley Coelho, Senior Director of Business Development for Tasktop, about the communication challenges inherent in DevOps and how to overcome them.
Through the innovative use of flow practices and principles Ultimate Software has been able to achieve many of the benefits of a Lean-Agile implementation without the use of a heavyweight framework. 1
At the recent Agile 2016 conference, InfoQ spoke to Dennis Ehle about the evolution of DevOps and the importance of having visibility into how value is delivered over the DevOps pipeline.
“Designing the Requirements: Building Applications that the User Wants and Needs" proposes an alternative way to deliver spot on solutions.
Standardizing Requirements Descriptions on Scrum Projects for Better Development and Testing Quality
Standardizing requirements descriptions on Scrum projects benefit development and testing quality by enablling full coverage, minimizing errors, and facilitating scheduling and requirements changes.
The book Liftoff, Second Edition provides practices and insights for chartering teams by understanding needs, building trust, and defining how to interact in the team and align with the organization.
Our efforts to improve software development face the question what to focus on. We can’t be predictable if we are not adaptable. What we really need is to be predictably adaptable.
Bimodal IT has been supported by many and criticized by many. InfoQ reached out to enterprise experts to dig deeper into the pros and cons of this strategy and how/when/if is it applicable.
Iterative development requires gradual flow of small-sized, prioritized requirements from end customers to delivery teams. The use of all-conclusive, rigid, non-negotiable BRDs leads to dysfunction
Iterative development requires gradual flow of small-sized, prioritized requirements from end customers to delivery teams. The use of all-conclusive, rigid, non-negotiable BRDs leads to dysfunction.
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PMI's new Business Analysis Certification (PMI-PBA)® Domains
This article is a compilation of a series of published blog posts, found on Converging 360, written by Barbara Carkenord throughout the writing of the publication PMI-PBA® Exam Prep Guide.
The New PMI-PBA® Designation
As the world’s leading association for project management professionals, PMI monitors their members’ interests, successes and challenges.
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