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  • How to Rebuild Tech Culture for Those Who Survived the Layoffs

    A wave of layoffs hit the software industry and changed the definition of tech culture. This article explores the situation across multiple tech companies, and the diverse choices made to support employees who survived, and those they had to say good-bye to. It provides suggestions for those of us who have stayed behind, and how to rebuild culture in our tech teams.

  • Extinguishing IT Team Burnout through Mindfulness and Unstructured Time

    Burnout is taking a toll on IT and creating serious skill shortages. How can you keep your IT team engaged, productive, and happy? Mindfulness and unstructured time are delivering tangible business benefits that positively impact the bottom line, all while driving worker satisfaction and well-being.

  • How We Built Testability with Psychological Safety

    Testability can enable teams to make changes to their code bases without requiring extensive regression testing. To build testability, team members must collaborate and leverage each other's unique skills. Unfortunately, effective collaboration does not come naturally to people and therefore needs leadership to nurture people's ability to speak up and share their knowledge.

  • The Hows and Whys of Effective Production-Readiness Reviews

    At QCon Plus November 2021, Nora Jones, CEO and founder of Jeli, talked about how to build production readiness reviews (PRR) with emphasis on context and psychological safety. Her talk focused on the particulars of a PRR process that relates to incidents.

  • What Kind of Coach Does Your Team Need?

    Coaching is primarily client-driven; the client chooses the right coach for a particular need at a particular time. However, the team may first need to understand what coaching is before deciding what kind of coach they need, and why they need it. This article examines the role that a coach can play in establishing, maintaining and nurturing a safe space for teams to grow and achieve their goals.

  • How Psychological Safety at Work Creates Effective Software Tech Teams That Learn and Grow

    This article provides the foundations of psychological safety and shows how it has been applied for team effectiveness. It explores how psychological safety supports learning and improvement and how we can foster a psychologically safe culture in tech teams.

  • Hybrid & Remote Work in 2022 and Beyond

    Moving into 2022, ways of working and interacting are continuing to evolve as organisations adapt to the ongoing changes brought about by a wide range of factors influenced by the COVID-19 pandemic. Making remote work sustainable, flexible, hybrid and asynchronous working, recognising the importance of employee experience and supporting mental wellness are important trends in the future of work.

  • Creating Psychological Safety in Your Teams

    Psychological safety is a work climate where employees feel free to express their questions, concerns, ideas and mistakes. We cannot have high-performing teams without psychological safety. In this article, you will learn practical ideas, interesting stories, and powerful approaches to boost psychological safety in your team.

  • Growing an Experiment-Driven Quality Culture in Software Development

    Have you ever faced a challenge at work that you weren’t sure how to tackle? Experiments to the rescue! In a complex environment like software development, no one can tell what might work, so we have to try things out. Read this article to learn about key challenges, insights and lessons, and get inspired for your own path to experimentation.

  • How to Enable Team Learning and Boost Performance

    Team performance is dependent on safety, teamwork and ongoing learning. Clarity in roles, psychological safety, breaking bad habits and constantly learning are critical to enabling high performance.

  • How to Recognise and Reduce HumanDebt

    We know TechDebt is bad; chances are HumanDebt is worse, and once you’ve seen it, you can’t “unsee” or ignore it. What is now needed is a focus on the humans who do the work. Psychological safety in teams is key. The “people work” -both at an individual, but especially at a team level- is the key to sustainability and growth of high-performing tech teams.

  • DEI Is Rooted in Justice: Stop Making it about Profit

    Diversity, equity, and inclusion practices exist for the betterment of every single person within a company from the ground floor to the glass ceilings. Don't build a case for diversity, equity, and inclusion. You are an establishment that depends on other humans to operate your business and bring success. Their sense of belonging, inclusion, and psychological safety is your direct responsibility.