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  • Culture & Methods Trends Report March 2021

    The most significant impact on culture and methods in 2021 is the disruption caused by COVID-19. We look at what's needed for good remote and the impact of bad remote, how management practices are evolving, and the importance of people skills for technologists. Paying attention to ethical issues, diversity and inclusion, tech for good, employee experience and psychological safety are important.

  • Dealing with Remote Team Challenges

    Remote working provides challenges such as providing equitable access, ensuring adequate resources and tooling, addressing social isolation and issues of trust. Remote-first and truly asynchronous teams tend to consistently perform better. In the future, organisations will continue to have remote on their agenda. Fully realising the benefits of remote teams requires trust building and intent.

  • Dealing with Psychopaths and Narcissists during Agile Change

    Psychopathic or narcissistic toxic employees can slow down the adoption of change in a company. Many of the techniques or practices you use with healthy people do not work well with psychopaths or narcissists. This article explores four key areas that can help a change consultant succeed when dealing with toxic people.

  • Q&A on the Book Agile Conversations

    The book Agile Conversations by Douglas Squirrel and Jeffrey Fredrick explores how productive conversations can change the way organizations develop software. It provides techniques and exercises that can help you gain insight into communication and collaboration issues and improve your day-to-day conversations, achieving valuable business results from your agile team.

  • Author Q&A: The 4 Stages of Psychological Safety

    Dr Timothy Clark has published the book The 4 Stages of Psychological Safety in which he explores how psychological safety is enabled in groups and how they progress through the four stages of inclusion safety, learner safety, contributor safety and challenger safety and why achieving challenger safety is so important for creativity and innovation

  • Q&A on the Book Change-Friendly Leadership

    Friendliness is the core denominator for active and willful participation of people when being affected by change, according to Rodger Dean Duncan. In his book CHANGE-friendly LEADERSHIP, he explores how to effectively lead and manage change, transition, and implementation issues in organizations.

  • Q&A on the Book Thinking Remote

    The book Thinking Remote - inspiration for leaders and distributed teams by Pilar Orti and Maya Middlemiss provides lots of ideas for managers and leaders who are working with remote or distributed teams. It can be used as a handbook for leaders of virtual teams, helping them to deal with the leadership challenges and making the transition to remote working.

  • Psychological Safety: Models and Experiences

    This paper discusses psychological safety that refers to a climate in which people are comfortable being (and expressing) themselves. A proposed model (called S.A.F.E.T.Y.) is discussed briefly, and the article proposes a path to how we can use this model in agile adoptions related to teams and organizations.

  • Cultivating a Learning Organisation

    This article explores how creating an internal culture of experimentation and learning enabled a company to keep pace with the rapid iterations in tech that have become the regular way we do business. It shows that psychological safety is a key component of the learning organisation; employees need to be able to experiment and learn from any outcome - without fear that failure will be punished.

  • Crafting a Resilient Culture: Or, How to Survive an Accidental Mid-Day Production Incident

    While working at Etsy, Ryn Daniels accidentally upgraded Apache on every single server that was running it, which caused a production incident. Explore lessons learned in this article, including that although automation and orchestration can be great, you should make sure you understand what’s happening under the hood and what to do if your automation goes awry.

  • Q&A on the Book Emotional Science

    The book Emotional Science by Michael K Sahota and Audree Tara Sahota provides an understanding of emotions, which, as stated by the authors, goes beyond current models in psychology. The book provides exercises that can be used to become aware of emotions and learn how to deal with them, which is a practical way of increasing your Emotional Intelligence.

  • Psychological Safety in Training Games

    Games can be safe places where people can learn lessons experientially under controlled circumstances and generate insights that can be applied to their daily work. Sometimes though, games can get too personal and uncomfortable. A facilitator can create safety mechanisms for these games, including making it easy and safe for people to opt-in and opt-out.

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