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InfoQ Homepage Culture & Methods Content on InfoQ

  • Doubling Delivery Without Multiplying Staff With Lean

    Lean tools can help to improve productivity and fulfil customer commitments. At Keepeek techniques like pull flow, PDCA, and Red Bin are used to analyse discrepancies. Improvements are prioritised on customer impact. As a result, their throughput increased significantly, customer satisfaction went up, and their NPS improved.

  • Amazon Announces an AWS Well-Architected Tool to Review Workloads against Best Practices

    At the recent AWS re:Invent 2018 event, Amazon announced a new Well Architected tool - a self-service tool that helps customers review AWS workloads at any time without the need for an AWS Architect. Moreover, this new tool uses the AWS Well-Architect Framework launched back in 2015.

  • InfoQ's New Desktop Design Launched

    We've made a number of changes to InfoQ's desktop site, the third major overhaul of our design since we got started in 2006. You can switch to the new design now to try it out.

  • Embracing Diversity and Fostering Inclusion: A Necessity

    In technology we need to consistently innovate and push boundaries, which we cannot do to the best of our ability without hiring, listening and retaining different demographics of people. A tech industry which actively supports and empowers underrepresented groups is a better industry for everyone. Embracing diversity and fostering an environment of inclusion improves the bottom line.

  • Reflections on Technical Leading: Q&A with Julia Hayward at Agile in the City Bristol

    Employers need to adopt fluid structures for people to find balance in their role, technical and managerial paths should lie side by side, you can’t have genuine effective growth without psychological safety, and a good mentor to talk about problems and scenarios is invaluable; these are some of the reflections on technical leading brought up by Julia Hayward, technical lead at Redgate Software.

  • Underplayed Premises of TDD: Q&A with GeePaw Hill

    TDD is more than a technique; it’s a whole style of programming, an integrated system of related behaviors and ideas. The five premises of TDD provide a ring in which we operate, they are the air that a TDD’er breathes.

  • The Importance of Feedback for Skill Development and Careers

    Feedback and continuous learning are crucial for personal and professional development. Non-technical skills like creative problem solving, critical thinking, and an entrepreneurial mindset are important to make progress in your career. You have to own your career direction and know what you ultimately want to be in order to decide on the next steps.

  • Code Reviews in Practice

    Code reviews are a great way to find bugs, get input from other team members, and share knowledge and ownership. For maximum benefit, integrate code reviews into your development process to ensure that no code reaches production without being reviewed. Reviews tend to uncover unresolved issues in the development process which you may need to address.

  • The Human Side of Microservices

    A microservices architecture is a game changer for team communication, not a purely technical solution. If different teams don’t have stable, direct communication channels, the software they produce will suffer. The five key properties crucial for a successful microservices implementation are zero-configuration, auto-discovery, high redundancy, self-healing, and fault tolerance.

  • Building Human Interfaces with Artificial Intelligence

    AI helps us to build human interfaces based on speaking and writing, instead of using a keyboard or mouse; it allows humans to stay human. The biggest challenges are finding ways to tell systems what answers are unsatisfactory to help them learn, be transparent in what data is recorded and retained, and ensure that diversity and inclusion is part of our training data to prevent bias in AI systems.

  • Q&A with Katrina Clokie on Testing in DevOps for Engineers

    Wellington's DevOpsDays NZ recently closed with a keynote by Katrina Clokie on the Testing Skills and Superpower which engineers can utilise in a DevOps setting. The author of A Practical Guide to Testing in DevOps spoke with InfoQ to discuss the changes she's seen in the testing landscape and how this is further impacted by the move to embrace DevOps principles.

  • Think of Software as a Force for Good, Using Teal and Agile

    A teal organisation set its horizon by defining its higher purpose and describing why it exists. Individuals join the company because of the value it creates for the world, and work freely towards a specific purpose. A teal and agile company has a culture of complete openness, transparency and mutual trust; everyone should feel safe and encouraged to share ideas, and make mistakes, without fear.

  • Bringing the Humanity Back into Customer Support

    Treat your support team well and they will treat your customers well. Support teams need to be trained and trusted, they deserve autonomy and ownership over their work. Bots shouldn’t be used in customer support to help people solve problems; people need to help people even if it’s more expensive than hiring robots.

  • Managing in Organisations without Managers: Self-Management in Action

    At the Agile People conference, Doug Kirpatrick gave a keynote talk and a deep dive workshop about what it takes to adopt Self-Management in an organization. Self-Management is the organizational philosophy represented by individuals freely and autonomously performing the traditional functions of management without mechanistic hierarchy or arbitrary, unilateral command authority over others.

  • Build Agility with Design Sprints

    Design sprints can be a powerful vehicle for challenging traditional ways-of-working that that hamstring business agility. Teams can solve challenging business and customer problems in incredibly creative, exciting and valuable ways, and as a group they are collectively more willing to kill bad ideas early.

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