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InfoQ Homepage News Sixth Edition of World Quality Report Highlights Emerging Trends of Testing Practices

Sixth Edition of World Quality Report Highlights Emerging Trends of Testing Practices

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Sixth edition of the World Quality Report 2014-15, co-sponsored by Capgemini, Sogeti and HP, is based on a global market research study conducted among 1,543 senior IT executives. Report highlights recent changes in testing practices, emerging trends such as agile testing, test environment management, mobility, data analytics, cloud and Internet of things.

The sixth edition of the world quality report, regional and country reports are available online from

This year’s edition includes:

  • The state of quality and trends on outsourcing, technologies, tools and methodologies.
  • Industry specific analysis (automotive, consumer products, retail and distribution, energy and utilities, high tech, financial services, public sector and telecom, media and entertainment).
  • Region-specific analysis that can be downloaded separately (Benelux, France, Germany, North America, the Nordic Region and the United Kingdom)

Makarand Teje, senior vice president leader, Rightshore testing at Capgemini & Sogeti and Mark Buenen, business development, testing global service line at Capgemini & Sogeti mentioned 3 themes of the report in a video. Themes are digital transformation, budget allocation for testing and decentralization vs. centralization of functional and non-functional testing. They also mentioned the benefits of reading this report as: compare your organization’s testing practices with industry standards, recommendations on how to improve testing, test data, test environment and how to meet the challenges of digital transformation programs.

As per Capgemini’s recent post because of new emerging trends, there is increase in importance of quality and testing.

With the growth in Internet of Things, people today expect seamless connectivity and instant access to information, with low tolerance for inconsistent experience between digital channels. Organizations are therefore paying more attention to delivering high quality, reliable user experience. These, and other technology trends, have important impacts on Quality Assurance (QA) and Testing.

Key insights from this year's report are as follows:

  • The share of new development projects in testing budgets, including SMAC (social, mobile, analytics and cloud) technologies, exceeds that of maintenance projects for the first time since 2012 from 41% in 2012 to 52% in 2014
  • The proportion of testing in the IT budgets continues to rise from 18% in 2012 to 26% in 2014. 35% of organizations state that they aren’t satisfied with the budget allocated to testing. 
  • The focus on non-functional requirements such as performance, security and ease of use is increasing especially for mobile testing. 
  • Some 93% of organizations are using agile development methods compared with 87% in 2013. Most still face similar challenges, the largest one being the lack of a suitable testing approach.
  • Security (59%) and performance (57%) are the top focus areas for testing application migration to cloud. Security is also found to be crucial area of focus within mobile testing.

Based on the findings, report states some recommendations to improve testing practices. Some recommendations are as follows:

  • Adapt QA and testing models to new technologies required by digital transformation.
  • Focus on all-channel experience testing for validating the end-to-end customer experience.
  • Testing part of agile projects needs to be fast. Therefore combine risk based analysis techniques with test driven development.
  • Effective use of specialists, standardization of processes and increased automation levels are the main factors that can lead to higher cost efficiency.
  • Increase use of cloud and virtualization solutions for test environments.
  • Increase focus on non-functional testing specially security and performance testing.

Report states that QA and testing budgets are increasing across most industries including high tech, energy and utilities and transportation because of the time to market pressures and need to provide all-channel experience for the consumer. Research data shows that organizations spend over half of all QA and testing budgets (52%) on new development projects, an amount, which is divided between cloud initiatives (27%), big data and analytics (20% each) and mobility (17%).

Govind Muthukrishnan, SVP at Capgemini and Sogeti mentioned in the report that over the next 12 months, they will present these research findings at industry conferences, as well as will conduct client workshops.

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