AWS has introduced Amazon Q, a new generative AI-powered assistant designed for professional applications. This assistant is configurable to align with your company's requirements, facilitating conversations, issue resolution, content generation, and action-taking through the utilization of information present in your code, enterprise systems, and data repositories.
Unveiled at AWS re:Invent 2023 in the keynote address, Amazon Q will give staff the ability to ask questions related to work tasks.
Amazon Q is a new type of generative AI-powered assistant tailored to your business that provides actionable information and advice in real time to streamline tasks, speed decision making, and spark creativity, built with rock-solid security and privacy, said Adam Selipsky, CEO at AWS.
Amazon Q can help you get fast, relevant answers to pressing questions, solve problems, generate content, and take actions using the data and expertise found in your company's information repositories, code, and enterprise systems. When you chat with Amazon Q, it provides immediate, relevant information and advice to help streamline tasks, speed decision-making, and help spark creativity and innovation at work.
Amazon Q also offers a range of capabilities in preview to work with AWS, such as the AWS Management Console, popular IDEs, and more giving you expert assistance when building, deploying, and operating applications and workloads.
Additionally, contact center personnel can quickly and accurately resolve customer issues with the assistance of Amazon Q in Connect, which provides real-time recommended replies and actions.
Amazon Q builds on AWS’s history of taking complex, expensive technologies and making them accessible to customers of all sizes and technical abilities, said Swami Sivasubramanian, vice president of data and AI at AWS.
AI chatbots gained interest when ChatGPT and Bard entered the field of generative AI. OpenAI's ChatGPT has sparked more competition in the market and increased interest in the development of AI products.
Copilot is well-known in the conversational AI space for incorporating GPT-4 into its chatbot features. By not depending on just one model, Amazon Q adopts a novel strategy. It is strongly linked to Amazon Bedrock and offers access to a variety of AI models, such as Titan from Amazon, Claude from Anthropic, and Llama 2 from Meta.