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Heretical Resilience: To Repair is Human
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| by Ryn Daniels Follow 0 Followers on Jul 24, 2018 | NOTICE: The next QCon is in London, Mar 4 - 6, 2019. Join us!

Ryn Daniels describes the “Apache SNAFU”, shares their experiences as the instigator of that snafu and walks through the lessons that can be learned from such an event. Takeaways include ideas for how to design tools, processes, and systems in ways that maximize the resilience and responsiveness of humans throughout engineering organizations.


Ryn Daniels is a staff infrastructure operations engineer at Travis CI. These days, they have opinions on things like monitoring, on-call usability, and Effective DevOps. Before escaping to the world of operations, they spent a few years doing R&D and systems engineering in the corporate world.

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