Contact centers around the globe are running two sets of expensive software: CRM and Real-Time Communications. Tsahi Levent-Levi shows how, by integrating WebRTC, companies can become more flexible and save money. Using only a browser, with no additional software or plug-ins to install, call centers can distribute their work force around the globe.
Full-stack testing can be a widespread and involved task. There are unit tests and end-to-end tests, but how do you know where to focus your efforts? In this article, David Copeland looks at the kinds of tests and how to balance the interplay between those tests and the overall software development effort.
WebRTC promises to revolutionize the way we communicate on the web. The technology is still nascent and there's more than one way to implement it, depending on your needs. 1
HTML editors work fine for general formatting, but they don’t have all the capabilities that some businesses require. In this article, Prasadu Babu Dandu shows how to convert Word documents to HTML.
CSS is messy. Why is it so hard? Is there a better way? Rouan Wilsenach answers these questions and gives developers a path forward, treating CSS in a way they understand. 2
"BDD In Action" is a book that aims to cover the full spectrum of BDD practices from requirements through to the development of production code backed by executable specifications and automated tests. 4
Now that 2015 is underway, it’s time to consider a mobile strategy framework for a prosperous year. We will be discussing some key points to consider as you plan your strategy for a successful future.
In this (post)HTML5 series, we go beyond buzzwords and get practical insights from experts about what has actually worked for them. 1
Responsive web design is an important part of the modern web and a must-have skill for web developers. The Responsive Web by Matt Carver provides an introduction and suggestions on how to get started.
This article examines the advantages of using Scalable Vector Graphics (SVG) as the preferred format for the graphic assets of any web or mobile web project. 1
DukeScript is a technology meant to bring Java to every client, mobile or desktop, without the need of a plug-in, in an attempt to fulfill the initial vision for Java: Write Once, Run Everywhere.