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Culture & Methods

Dealing with Psychopaths and Narcissists during Agile Change

Psychopathic or narcissistic toxic employees can slow down the adoption of change in a company. Many of the techniques or practices you use with healthy people do not work well with psychopaths or narcissists. This article explores four key areas that can help a change consultant succeed when dealing with toxic people.

Erich Bühler
on Nov 03, 2020
Culture & Methods

Q&A on the Book Dynamic Reteaming (2-ed)

In the 2nd edition of her book Dyanamic Reteaming, Heidi Helfand shows that having stable teams is generally unrealistic and that there are ways to effectively reform teams to achieve great outcomes. She explores different approaches to team formation and reformation and provides practical advice on how to create environments where team formation can adapt and evolve effectively.

Heidi Helfand Shane Hastie
on Aug 22, 2020
Culture & Methods

Working Remotely: Good Practices and Useful Resources

As the impact of COVID-19 continues around the world, many people will be experiencing a sustained period of remote working for the first time. To help you, we’ve collated good remote working practices and resources and will continue to do so as more emerge. While remote working may appear straightforward, there are common issues that come up as you shift to this way of working.

Shane Hastie Charles Humble
on Jul 23, 2020
Culture & Methods

Q&A on the Book Agile Conversations

The book Agile Conversations by Douglas Squirrel and Jeffrey Fredrick explores how productive conversations can change the way organizations develop software. It provides techniques and exercises that can help you gain insight into communication and collaboration issues and improve your day-to-day conversations, achieving valuable business results from your agile team.

Ben Linders Douglas Squirrel Jeffrey Fredrick
on Jul 14, 2020
Culture & Methods

Q&A on The Host Leadership Field Book

The Host Leadership Field Book: Building Engagement for Performance and Results provides 30 cases and experiences from people who are applying host leadership in different settings. The book emerged from the 2019 Host Leadership Gathering, and was edited by Mark McKergow and Pierluigi Pugliese.

Mark McKergow Pierluigi Pugliese Ben Linders
on Jan 09, 2020
Culture & Methods

Author Q&A: The 4 Stages of Psychological Safety

Dr Timothy Clark has published the book The 4 Stages of Psychological Safety in which he explores how psychological safety is enabled in groups and how they progress through the four stages of inclusion safety, learner safety, contributor safety and challenger safety and why achieving challenger safety is so important for creativity and innovation

Timothy R Clark Shane Hastie
on Dec 04, 2019
Culture & Methods

Q&A on the Book Change-Friendly Leadership

Friendliness is the core denominator for active and willful participation of people when being affected by change, according to Rodger Dean Duncan. In his book CHANGE-friendly LEADERSHIP, he explores how to effectively lead and manage change, transition, and implementation issues in organizations.

Ben Linders Rodger Dean Duncan
on Nov 07, 2019
Culture & Methods

Q&A on the Book Thinking Remote

The book Thinking Remote - inspiration for leaders and distributed teams by Pilar Orti and Maya Middlemiss provides lots of ideas for managers and leaders who are working with remote or distributed teams. It can be used as a handbook for leaders of virtual teams, helping them to deal with the leadership challenges and making the transition to remote working.

Ben Linders Pilar Orti Maya Middlemiss
on Oct 28, 2019
Culture & Methods

Psychological Safety: Models and Experiences

This paper discusses psychological safety that refers to a climate in which people are comfortable being (and expressing) themselves. A proposed model (called S.A.F.E.T.Y.) is discussed briefly, and the article proposes a path to how we can use this model in agile adoptions related to teams and organizations.

Fabio Armani Giulia Armani
on Oct 18, 2019
Culture & Methods

Appreciation at Work

As organizations across the world are experimenting better ways to sustain their employees’ engagement, appreciation and recognition programs have flourished in the last five years, among the best, if not the best, tool of predilection for making employees feel valued. Appreciation benefits are not limited to companies’ performance; they also benefit individuals and teams.

Shaaron A Alvares
on Sep 04, 2019
Culture & Methods

Cultivating a Learning Organisation

This article explores how creating an internal culture of experimentation and learning enabled a company to keep pace with the rapid iterations in tech that have become the regular way we do business. It shows that psychological safety is a key component of the learning organisation; employees need to be able to experiment and learn from any outcome - without fear that failure will be punished.

Andrea Dobson
on May 24, 2019
DevOps

Crafting a Resilient Culture: Or, How to Survive an Accidental Mid-Day Production Incident

While working at Etsy, Ryn Daniels accidentally upgraded Apache on every single server that was running it, which caused a production incident. Explore lessons learned in this article, including that although automation and orchestration can be great, you should make sure you understand what’s happening under the hood and what to do if your automation goes awry.

Ryn Daniels
on Mar 06, 2019