Jeremy Sutherland, Darius Kumana, Eewei Chen, Darci Dutcher, and Richard Muscat (moderator) discuss the relationship between Agile and UX design.
Sedef Gavaz discusses the importance of adapting UX techniques used to the target audience, organization and culture, sharing lessons learned while working in China.
Jenny Cham teaches how to plan workshops having a technical or scientific audience in order to impress the audience, get feedback and get the best results.
Ian Fenn shares some techniques used by comedians and can be used in UX, starting with honesty. He concludes his session: “if you want to change the world, be prepared to knock over some tables.”
Lyzbelle Strahan shares insurance claims investigation techniques useful for designing the interaction with users during product research.
Alişan Atvur shares methods for productively critiquing and improving UX designs, techniques for client buy-in for user research, and how to inspire others on the value of UX.
Jeroen van Geel emphasizes the need for creating digital products that have personality, explaining what product personality is, and how it can be achieved.
Michele Ide-Smith presents the lessons learned in the process of introducing UX principles and techniques into a large organization through a series of small steps.
Adrian Howard advises designers to cooperate with developers from the early stages of a project in an attempt to create a product that more closely reflects the designer’s vision.
Leisa Reichelt proposes a detailed process for delivering a great UX starting from the original vision of the product, to business strategy, to customer experience strategy and tactical execution.